Enrollment Criteria
Files cannot consist of more than 50% of these debt types.
What is Medical, High interest rate loans (payday), business debt
What do you do?
We consult our clients on a wide array of options to help with their debt, and usually get people a more manageable payment. Things like loans, debt consolidation, debt resolution, credit counseling, and bankruptcy. Tell me a bit about your situation and we can look at some options that may be able to help. (pivot back to script)
This is necessary to gather in the first 1-2 of the call
What is Name, state, phone number, consent to call back if disconnected?
2 of our biggest competitors
National Debt relief
Freedom Financial
Iowa is a green state, true or false?
False, it is not an acceptable state!
The minimum amount for a term extension to 60 months
What is $75k+?
How does this work?
Good question! We assess you for a few different options. I'm happy to break it down into further detail. just need to ask you a few questions to see which options are available in your state. (pivot back to script)
This is necessary to do BEFORE pitching the client
What is confirming if the client agrees to recieve important information through email from accredited and beyond for any options we discuss today?
To get a heloc you need the following
Good credit (680+)
Sufficient equity in your home (20% available)
Low DTI (under 43-50%)
Stable, verifiable income
Mortgage history
What is the procedure for working and dispoing a PUHU?
After the initial disconnect at the beginning of the call if within the first minute, dispo PUHU and call the client back, if no answer Dispo PUHU
Bonus 200 for what you should do AFTER taking this procedure.
Debts secured to these can be enrolled
Do I need to enroll all my debt? Can I leave a card out?
Great question, I definitely understand your desire to keep an account out. We encourage you to include all of these accounts for 2 main reasons:
1. This will maximize your cash savings
2. If you exclude certain accounts it can make it more difficult to negotiate with the enrolled creditors because they may question your hardship/ ability to pay
So we should include these
This needs to be done after downloading their app, but before sending to onboarding
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Requires attorney fees paid up front before filing $3500-$5000. Multiple financial courses to be completed including credit counseling. Means test for monthly income verification. Fees to file 300-350 non refundable
What is chapter 7 BK
Youre going to be gone for an extended period of time and this is where you schedule it
Help desk - time off request
High interest loans/ payday/ tribal loans require the following
(Extra 100 for procedure if no proof available)
1. Proof of payoff amount at time of enrollment
2. Origination term of at least 13 months
3. Statement dated within the last 30 days
4. one payment has been made towards the loan
I am not interested in debt relief
No worries, we have a couple different options and our affiliate above lending offers competitive rates. What are you trying to accomplish today?
What are your rates?(bonus 100)
This must be relayed to the client after you pitch them
what is, "this is not a loan"
Closes out cards
Still paying back interest
Credit score drop
Stays on credit report as 3rd party involvement
paying back more than what they owe with fees and interest
longer time frames
This is the amount of states that are acceptable for gold state agents
Gold- 10
Real answer 39 because gold can also take green states
Which one is the non accepted creditor?
1. First Heritage
2. Arvest
3. Heights Financial
4. Superior Financial
Trick question they are ALL non accepted creditors
Im busy, let me call you back
I can actually schedule the callback on my side, whats your preferred time to reach back out?
Bonus 200 for dispo and proper procedure
Is this a QA violation?
"as the accounts are resolved you'll see your score start to increase as a bi product of the program"
YES. Need to use range words. cannot make guarantees
This sets us apart from our competition
what is a more emotional approach, getting to know the client, finding out their pain and tailoring a solution rather than turn and burn
Accounts with legal action that has been dismissed can be enrolled, true or false
As long as there is no active suit and not with a law firm we can enroll