You Have The Power
I See Dead People
The "OOPS" Ledger
A.I ming For Success
Banking On It
200

This gives agents the ability to assists clients without the ability to withdrawal funds.

What is a Limited POA?

200

Louisiana is considered this, where each spouse has an undivided one-half interest in most property acquired through marriage.

What is a community Property state?

200

For commission adjustments, don’t enter the Order History adjustment until this is entered, backdated to trade date, and approved—or the commission won’t adjust below the firm-set minimum.

What is the ECD?

200

This new format was recently added as an option for an attachment in AIMS

What is Excel?

200

This new High Yield Savings account, Signature Savings, should be opened by clients using this tool available to anyone with a smartphone or computer.

What is MSO?

400

This is the only type of external POA we accept.

What is a Durable POA?

400

Two main questions when starting a UE is the type of account being processed and this.

What is the deceased’s state of residency?

400

On an MTA, this role must be listed as the “individual responsible for error,” and listing the CSA instead can cause rejection.

Who is the FA?

400

Inside a conversation in AIMS, Blank number of files can be added to AIMS for a question or analysis.

What is a max of 20 files or 100 MB per file and Max of 500MB per conversation?

400

Our Signature Savings account will have this kind of account number.

What is a 10 digit Bank account number?

600

This allows easy access to our clients for notarizing MS POA docs.



What is eNotary?

600

When you have this, you do not need legal approval to move 1/2 of the assets to a surviving spouse.

What is Letters of Testamentary and/or JOP?

600

The cutoff time for Mutual Fund Trade Adjustments, and if you’re approaching it, you should notify an SM/BSO for review.

What is 2:30 PM?

600

These are the steps/path to view and edit notes from a Debrief meeting that has been added directly to a client account, thus allowing for tasks to be added on the same page as editing the meeting notes and sending a follow up email to a client.

What is 3D> Contact Mgmt> Salesforce CRM> Notes> Zoom Meetings?

600

This is what you type in your browser to find the landing page for Signature Savings.

What is Open a new Browser and type SSA?

800

This is the age a RO or BSO must contact a client to confirm adding an agent when not presented by a client.

What is 65 and over?

800

A Letters of Test or a JOP must be approved within this timeframe of issuance to be in good order.

What is within 6 months?

800

A client says, “I’ve changed my mind about that trade—cancel it,” after it has already executed. This is not a trade error and is classified as this.

What is a client renege?

800

These are two of the four conversation starters at the base of every AI@MS home screen.

What are Launch Case Status, Launch New Account Document Status, Launch Corporate Action Status or Launch Unified Estate status?

800

These are two of the client benefits for using Signature Savings.

What are Competitive Interest Rate higher than Preferred Savings and Self Service?

1000

It's what do we do when concerns arise about a client's capacity.

What is contact our Risk Officer?

1000

It's the approval needed when moving ½ of the assets to a surviving spouse, but no letters of test or JOP has yet to be issued or received.

What is legal approval?

1000

Before submitting an MTA, it is important to use this to fully capture the details for the trade error explanation.

What is the Manual Trade Adjustment Explanation Agent in AIMS?

1000

I am purpose-built, firm-approved AI assistant designed around Morgan Stanley workflows and guardrails to help you work more efficiently—e.g., drafting, summarizing, organizing information, and preparing client-ready materials.

What is an Agent?

1000

This is the difference between Preferred Savings and Signature Savings product.

What is a direct to consumer digital first bank account allowing clients to open the account, make deposits and withdrawals through MSO or the app while PS is a holding within eligible MS brokerage accounts?