Emotional Intelligence
This two letter acronym represents Emotional Intelligence.
What is EQ?
This is the end result of a successfully implemented Accountability Model
What is Producing High Quality and Efficient Work?
Feedback is your ________ as a leader?
What is Duty
Saying what needs to be said at the right time, to the right person, in the right manner.
What is Leadership Courage.
What does BLUF stands for?
Bottom Line Up Front
This E.I. component is your ability to accurately perceive your own emotions in the moment and understand your tendencies across situations.
What is Self Awareness?
Military cadets demonstrate this while in training to learn about accountability. One such response is "No excuse Sir!".
What is Taking Ownership?
What type of feed back is an intent to help?
What is Critical
A type of leadership courage issue that must be addressed.
What is a concern about safety.
Tool to ensure receiver hears and understands the message
Three-way communication
This part of the brain is part of the limbic system and is the trigger for our emotional responses. It is 80-100 times faster than our rational brain.
What is the amygdala?
This is what becomes less prominent as you become a leader as shown in the Circle of Influence Model.
What is Direct Control?
What acronym is a model that identifies interpersonal dynamics that are likely to trigger a social threat?
What is SCARF
This is a general rule of thumb for Leadership courage and the right person.
What is the chain of command.
How many levels of listening are there?
Five Levels
What is Social Awareness?
Alex Sheen started the because I said I would social movement sparked by the loss of his father, and the organization send these to anyone anywhere in the world at no cost. It can be a powerful way to repair a relationship where trust is lost...
What is a Promise Card?
Name the “Five Feedback Basics”
What is Intent, Specific Behavior, Non-Judgmental, Impact, Situational Awareness
What you are trying to change when demonstrating Leadership Courage.
What is changing the outcome.
What must be managed first in active listening?
Emotions
This E.I. competency allows one to use their awareness of their emotions to to stay flexible and direct their behavior positively.
What is Self Management?
The Accountability Model can be used in these two ways, the first being the correct method for success, and the latter usually resulting in failure.
What is a Coaching tool and a Diagnostic tool?
When giving feedback, considering what activity the employee will be doing immediately after the discussion is call what?
What is Situational Awareness
A courageous leader who accepted responsibility for contaminated food products.
Who is Michael H McCain, CEO of Maple Leaf Foods.
Name all levels of listening?
Ignoring, pretend listening, selective listening, attentive listening and empathetic listening.