How much off is the Cyber Cash?
$500
What is the name of Charlie's Dog?
Dollie
What is Step 1?
Meet and Greet
How long is the Connected Access?
Up to 10 years of standard connectivity with vehicle purchase
What can you create if we a vehicle is not in stock?
Wish List
How much can a Customer save with the Costco Incentive?
up to $1000
What is John P Dog's name?
Lacey
What is Step 2?
Fact Finding
What is one item that is covered in the Remote Access plan?
Remote Key fob, Voice Assistant, Vehicle Status, Vehicle locate, Remote Personalization, On-Demand Diagnostics
What is the expression used when a BDC agent needs assistance with a customer?
T/O
Which vehicle do you get a $500 Costco member-only incentive instead of the $1000?
Bolt EV and Bolt EUV
What is the name of Josh's Dog?
Dougie
What is Step 3?
What is one item in the Connected Vehicle plan?
Alexa Built-in, In-vehicle data w/4g LTE Wi-Fi Hotspot, Connected Navigation, In-Vehicle Streaming Apps
What does BDC stand for?
Business Development Center
How much is the customer cash on a 2022 Blazer?
$750
What is the name of Cindy's Dog?
Marshmello
What is step 4?
World Class Walk around
In the App can you ask Alexa about your car?
Yes
Whats the easiest way to annoy a bdc agent?
Do not put notes in.
What is the Customer's Cash on a 2022 Colorado Lt Truck Crew Cab?
$250
What is the name of Shawn's Dog?
Roxy
What is step 5?
Trade Evaluation
How much is the Premium Plan?
$49.00 mo plus tax
Where in the CRM do you look for your active leads?
Under the lead tab