New Car Incentives
Manager Pet Names
Road to the Sale
On Star
BDC
100

How much off is the Cyber Cash?

$500

100

What is the name of Charlie's Dog?

Dollie

100

What is Step 1?

Meet and Greet

100

How long is the Connected Access?

Up to 10 years of standard connectivity with vehicle purchase

100

What can you create if we a vehicle is not in stock?

Wish List

200

How much can a Customer save with the Costco Incentive?

up to $1000

200

What is John P Dog's name?

Lacey

200

What is Step 2?

Fact Finding

200

What is one item that is covered in the Remote Access plan?

Remote Key fob, Voice Assistant, Vehicle Status, Vehicle locate, Remote Personalization, On-Demand Diagnostics

200

What is the expression used when a BDC agent needs assistance with a customer?

T/O

300

Which vehicle do you get a $500 Costco member-only incentive instead of the $1000?

Bolt EV and Bolt EUV

300

What is the name of Josh's Dog?

Dougie

300

What is Step 3?

Sell from the Stock
300

What is one item in the Connected Vehicle plan?

Alexa Built-in, In-vehicle data w/4g LTE Wi-Fi Hotspot, Connected Navigation, In-Vehicle Streaming Apps

300

What does BDC stand for?

Business Development Center

400

How much is the customer cash on a 2022 Blazer?

$750

400

What is the name of Cindy's Dog?

Marshmello

400

What is step 4?

World Class Walk around

400

In the App can you ask Alexa about your car?

Yes

400

Whats the easiest way to annoy a bdc agent?

Do not put notes in.  

500

What is the Customer's Cash on a 2022 Colorado Lt Truck Crew Cab?

$250

500

What is the name of Shawn's Dog?

Roxy

500

What is step 5?

Trade Evaluation

500

How much is the Premium Plan?

$49.00 mo plus tax

500

Where in the CRM do you look for your active leads?

Under the lead tab