Mortgage
Servicing
Escrow
Benefits
Insight
Definitions
100

A payment typically collected on a monthly basis which typically consists of the principal, interest and escrow

What is a mortgage payment?

100

An account held by the lender into which a homeowner puts money in to pay hazard insurance, property taxes, PMI and special fees.

What is an escrow account?

100

Earning an extra $850.00 - $1000.00 

What is quarterly bonus?

100

Street Number, State and Zip Code

What is searching by address?

100

legal document regarding the ownership of property or legal rights

What is the deed?

200

Loan Number, Homeowners's Full Name, Full Property Address 

What is 3 pieces of verification?

200

An evaluation of the escrow account done by the lender on a yearly basis

What is an Escrow Analysis?

200

Attendance, Quality, Production

What is requirements to get a bonus?

200
A portion of the loan amount that is due at the end of the term of the loan.

What is a deferred balance?

200

Legal process used to recover the balance of a loan by forcing the sale of the asset

What is Foreclosure?

300

A payment made ever month to protect the lender

What is Private Mortgage Ins. (PMI)?

300

Having more funds in your escrow account than what is needed to pay your property taxes, hazard insurance, PMI or any special fees.

What is an Escrow Overage?

300

1 unscheduled

3 tardies

97% or higher

90% adherence or higher

What is level 1 Bonus requirements?

300

The amount due to satisfy the loan

What is the principal balance?

300

funds that do not make a full payment and are being held until full payment can be made

What is the Unapplied balance?

400

Insurance required by all lenders to protect their investment which typically covers perils such as Fire, Wind & Hail

What is Hazard Insurance (Homeowner's Insurance)?

400

Not having enough money in your escrow account to cover the actual amount needed to pay your property taxes, insurance and other escrowed items

What is an escrow shortage?

400

2 unscheduled

6 tardies

95% to 97%

90% adherence or higher

what is level 2 bonus requirements?

400

Statements, Welcome Letter, Note, Correspondence 

What is the document tab?

400

An expert estimate of the value of the property

What is an Appraisal?

500

A company that homeowners pay their mortgage to 

What is the Lender?

500

A monthly balance that should not be below 1/6 of the anticipated payment from the account

What is the Escrow Cushion

500

Health Ins., Dental, Vision, Sick days, Vacation days, Stock options

What is benefits once hired on as a full time employee?

500

Where you go to notate every call

What is IIM?

500

funds owed due to payments not being honored by bank

What is an NSF?