Events
Special Orders
SOQ
Bakery Orders
STO's
HO Returns
Shipping
BOL
Shrink
Global Sales
100
Neither the article being demo'd(Primary), nor the one that can be substituted (Secondary). This one is paid for by, but not provided by, the vendor.
What is the Enhancement Article? Quantities of all articles used are entered. If the article UOM is pounds, it is entered to the nearest 2 decimal places. If article was provided by vendor or not consumed, quantity will default to 0.
100
The cutoff time for placing bakery and cafe orders.
What is 3:00PM? Make sure you click the "Save Order List" button to send your order and generate a PO number.
100
Menu option under the Receive & Transfer tab which contains the list of outbound shipments set up by the Home Office.
What is HO Returns? Articles may be slated for return because they are out of season, or because of a consolidated return to vendor. Displays are not usually included in these returns. They are sent to the Reverse Logistics DC (Site 900, 920, etc.)
100
Clicking Post Goods Receipt adds articles to the clubs inventory. Clicking this key performs the opposite task.
What is Post Goods Issue? This is the final step whenever goods are leaving the building whether it's a Return to Vendor, Donation, Salvage, HO Directed Return, STO or the Pepperidge Farm man is taking back stale bread.
100
A report that runs automatically with pre-defined prompts.
What is a scheduled report? An ad hoc report is one run as needed with Team Member defined prompts. Most reports are generated at the zone level. You can drill down to the club level.
200
While the Demo is closed out in Retail Store, the members remarks are logged into this system.
What is CrossMark?
200
This is the cutoff time for produce and meat orders.
What is 11:00 AM? Clicking "submit" places the order. If you don't order by 11:00, you will receive the SOQ amounts. If you order both fresh and frozen articles, you will receive two PO's.
200
After scanning all articles to be returned with the RF and saving, the articles are moved to this location in the system.
What is 002 or backroom? This is a concept rather than a place. They are removed from the sales floor location 001 and are no longer considered "on hand". If an "on hand" quantity is showing in the system, use a negative shrink GM to reduce it.
200
When posting a goods issue for a DSD vendor return, both the total pallets field and the total cartons field must be populated with this number.
What is 1? Next to RA you enter na. You choose DO NOT PAY-Freight for Carrier/Vendor. Leave the trailer number blank and enter na for the Seal Number.
200
A Merchandise Category Shrink Report can be drilled down to this level.
What is article level? An Article Summary Report can be drilled down to document level.
300
To complete the demo processing, the CrossMark employee must click this.
What is save? A special Goods Movement, 901, is processed in the background to remove the articles from inventory.
300
Quantities of these are non-adjustable and are generated on Friday for the following week.
What are promotional items? Even on articles that can be adjusted, Home Office reviews adjustments and may "smooth them out."
300
After clicking "create order" you still have to do this to complete the HO Directed Return.
What is complete the Shipment/BOL process? This process ends with clicking "Post Goods Issue." Items are not removed from 002 location until this is done and HO will not be able to receive the goods if this hasn't been done.
300
Choose this carrier for all DSD Return to Vendor, Club to Club STO's and vendor pickups like donations and salvage orders.
What is DO NOT PAY-Freight? You also do not need to print a BOL. When choosing UPS as a carrier you can also skip the printing of the BOL.
300
From the Article Summary Report you can click on the blue article document number to jump to this.
What is the Article Document Detail? Clicking on blue, underlined data jumps you down one level deeper. For example, clicking on the blue, underlined Merch Cat name jumps you to the Article Summary report for that Merch Cat.
400
Besides jewelry, these items can also be special ordered.
What are mattresses? Only one sample of each piece of jewelry is in the store. Sizes are ordered using article number plus variant. If it is in the order guide, it can be ordered.
400
Items that can be added but do not have a forecast can be found here.
What is the Order Exception's List?
400
The club responsible for creating an STO for a club to club transfer.
What is the shipping club? HO does not initiate this process. After choosing "Create STO" from the Receive & Transfer tab, the shipping site number populates automatically.
400
Clicking Check & Gen BOL performs this kind of check to be sure there are no special instructions or carriers needed to ship the goods being issued.
What is HAZMAT check? Some items have special shipping instructions or have restrictions on which carriers can be used for safety reasons.
400
Click this to view available prompts to select for Shrink Report.
What is Refresh Values? To choose a prompt you can either double click on it or click the right arrow. When entering a site (club) number use this format: *0031*
500
This is when you pay for your special order.
What is the day you place the order? Note: Enter member info carefully since it is not tied to the membership system in any way.
500
The forecasted amount does not factor in "on hand" or this.
What is "on order"? It does factor in prior sales and factors out anomalies like movable holidays and snowstorms.
500
The date chosen for the STO should be this far in the future.
What is one week? STO also ends with the Shipment/BOL process. If a club is unable to receive an STO it may be because the shipping club didn't click the Post Goods Issue button.
500
The path to creating blank BOL's for shipping back empty pallets.
What is BJs Connect>Mosaic Club>Forms>Pallet BOL? Other forms can be found here as well. It's a good idea to familiarize yourself with the options.
500
Along with basic club reporting, you will teach this reporting class during support week.
What is the Shrink potion of the Shrink and Salvage report? Other reports will be shared as they become available, possibly in future waves.