Extrinsic vs. Intrinsic Reinforcement
Which motivation focuses on getting rewards (money, fame, praise, etc.) for acceptable behaviour and good performance?
Extrinsic Motivation
What does the E in the E–A–M performance formula stand for?
Expectation
Name one reason why the outcomes - satisfaction link may weaken?
Any of of these - Rewards don't match individual preferences, managers make assumptions, effort- outcome link is unclear)
What is the model that managers should use to determine how much they should help employees?
The “path goal” theory of leadership.
What theory argues that intrinsic motivation is only reached after fulfilling certain human needs?
“Self-Determination” Theory
Which factor ensures a person has the skills, knowledge, and resources to perform a task?
Ability
What is reward salience?
A)The level of satisfaction employees feel after receiving any reward
B)The degree to which a reward increase employee performance
C)The extent to which a reward is noticeable and meaningful to an individual employee
D)The fairness of rewards compared with other employees receive
C) The extent to which a reward is noticeable and meaningful to an individual employee
What is an element of Motivation?
expectations & goals, aptitude.
What is one way extrinsic rewards can be used effectively? (there are multiple answers)
Using awards infrequently
Making sure they’re part of a credible reward system
Recognizing the people who have received the rewards in the past
AND making sure it’s meaningful within the organization’s culture
Giving awards publicly
Which of the following best describes motivation in the E–A–M model?
A) Having clear instructions and goals
B) The willingness to put in effort and persist
C) Access to tools and resources
D) Completing tasks without guidance
B) The willingness to put in effort and persist
Fill in the blank with one word -
To identify needs, managers should talk with employees, ask questions, listen carefully and finally ____ rewards.
adjust or tailor
What is one reason that managers provide timely feedback?
discuss how work is assessed, clarifying expectations, adjusting difficulty, or identifying obstacles.