The ability you demonstrate when you influence others to act in a particular way, through direction, encouragement, sensitivity, consideration and support.
What is leadership?
The obvious shortcoming of this control is that, by the time you have the information, it’s often too late. The damage or mistakes have already occurred.
What is corrective control?
Those who supervise others and are appointed by the organization
What are Supervisors?
Is the transference and understanding of meaning.
What is Communication?
They may either be appointed or emerge from within a group.
What is a Leader?
This behaviour shows a strong tendency to emphasize the technical or task aspects of the job.
What is task centered behaviour
Personal observation/Statistical reports/Oral reports and Written reports
What are ways to measure performance
Abraham Maslow
Theory X & Theory Y
Frederick Herzberg theory
What are the Early Theories of Motivation?
Focus on specific behavior, Keep feedback impersonal, Keep feedback goal oriented, Make feedback well-timed, Ensure understanding and Direct negative feedback towards behavior that the receiver can control
What are suggestions for effective feedback?
A technique that requires an individual to concentrate on what is being said
( 1)measuring actual performance
(2) comparing results with standards, and
(3) taking corrective action forms what?
The ability to socialize and interact with outsiders, those not associated with your unit.
What is networking skills?
Use Feedback, Simplify Language, Listen actively, Constrain Emotions, Watch Nonverbal Cues are?
What are overcoming barriers to effective communication?
Skills needed for a leader
What are technical, conceptual, human relations and networking
This behaviour allow the employees to be viewed by this leader, as a means to an end
What is task centered behaviour?
the management function concerned with monitoring activities to ensure that they are being accomplished as planned and correcting any significant deviations.
What is Controlling?
This type of leader has to learn skills such as the patience to share information, to trust others, and to give up authority, and understanding when to intervene.
What is team lead?
The Communication channel that is not authorized
What is the grapevine?
The conversion of a message into symbolic form
What is encoding?
The mental ability to coordinate a variety of interests and activities. The ability to think in the abstract, analyze lots of information, and make connections between the data
What is Conceptual skills
Anticipates and prevents undesirable outcomes is what type of control method
What is preventative control?
The ability to create and articulate a realistic, credible, attractive vision of the future for an organization
What is a Visionary Leader?
Encoding, Decoding, Sender, Receiver, Message, Feedback, Channel forms ___________
What is the communication process?
The characteristics of this leader are: they have the ability to articulate that vision; willingness to take risks to achieve that vision; sensitivity to follower needs, and behaviors that are out of the ordinary
What is a Charismatic Leader?