Core Skills
Stages of Change
Change Talk
Exploring Ambivalence
Rolling with Resistance
100

Before you grab your metaphorical paddle – remind us what OARS stands for.

Open Questions, Affirmations, Reflections, Summaries.


100

Client says, 'I should probably quit… eventually.' Name the stage and one MI move that fits.

Stage: Contemplation. Move: Explore ambivalence.

100

Decode DARN-CAT (no, it’s not your therapist spirit animal).

Desire, Ability, Reason, Need – Commitment, Activation, Taking Steps.

100

What is ambivalence

Feeling two ways about change at once

100

Finish the mantra: When in doubt, ____ ('Google it' is incorrect).

Reflect.

200

You’ve just realized your session sounds like a police interrogation. What’s one line you could drop to pivot back into reflection mode?

Pause & reflect: 'Let me make sure I’m hearing you right...'


200

Client: 'I’ve tried everything.' Reflect exhaustion but keep the door open.

You’ve been trying hard and feel worn out, but you still want things to be different.

200

List three ways to elicit change talk.

Decisional Balance, Goals/Values Exploration, Elaboration, Importance/Confidence Ruler, Querying Extremes, Looking Back/Looking Forward, and Evocating Questions?

200

Client: 'I hate hangovers, but I love happy hour.' Reflect both sides without judging.

You love the social part of happy hour, but don’t love how it leaves you feeling.

200

Name 2 traps therapists can fall into when client is ambivalent.

Righting reflex, Q&A, Expert, Premature focus, Blaming, Confrontation, Taking sides.

300

Client: ‘I keep saying I’ll apply for jobs but never do.’ Respond with a reflection that says ‘I hear you’ instead of ‘Have you tried Indeed?’

‘Part of you wants change, and part feels stuck.’


300

Client slips from action to contemplation. How do you normalize this apparent step backward?

This happens for a lot of people—it’s part of learning what works and what doesn't.  What do you think is the next best step?

300

I could probably manage if I had a plan.  Name the type of change talk (clue: DARN-CAT)  

ABILITY


300

Client reports having an on-going affair.  Provide an example of how to Query Extremes to explore ambivalence.  

What’s the worst that happens if it stays this way? What’s the best thing that happens if it changes?

300

Therapist:  Well, you lied to your mom.  Of course you got grounded.  Name the trap and identify a more appropriate strategy.  

Blaming Trap.  Shift to empathy and evocation.  You sound really upset.  Tell me what this brings up for you?

400

Create a complex reflection to the statement: I really don’t think you understand where I’m coming from.  I’ve already tried all those things!

You have been open to trying new things in the past, but you didn’t find any benefits in the things you tried.  What would be helpful for you now?

400

Everyone I know smokes pot.  Big deal.  Name the stage and create an open-ended question to help move the client forward

Pre contemplative.  Right now you're not seeing the problem with smoking pot.  What might be different in your life if you were to cut back or stop smoking?

400

"I swear I'm going to do my homework this week."  What type of change talk is it and how do you respond?

Commitment.  You sound more confident than in the past.  How are you going to ensure your success?

400

Client says, ‘Family’s everything.’ They also ghosted Thanksgiving.  Provide 2 values-based questions.

What does being close to family look like for you?

How does that fit with what’s been happening?’

400

Client: nobody understands me.  Therapist: that's not true.  Name the trap and create an MI response.

Confrontation/Denial: Use complex reflection: “You’re feeling really misunderstood right now.”  Validate their experience instead of defending others.

500

Client successfully took medication as prescribed: “I’m glad to hear this."  Turn this into an affirmation followed by an open ended question.  

You did a good job creating a routine for yourself to help with consistently taking your medication.

What benefits have you noticed over this past week?

500

I’m trying to feel happy but this depression just feels so heavy at times.  Name the stage and create an open-ended question to help move the client forward.

Contemplative - You are struggling to find the tools that are helpful.  Yet you are still trying.  What are some of the things that brought you happiness in the past?

500

'I really should stop vaping.' What type of change talk is it; followed by a question that pulls motivation, not compliance.

Need.  What feels important about quitting right now?

500

Use a scaling question to turn “I don’t know” into change talk.

“On a 0-10 where 0 is ‘no way I’ll do it’ and 10 is ‘I'm definitely doing it,’ where are you? …Why that number, not lower?”

500

Client:  I don't know why I can't do it.  Therapist: have you tried doing this or doing that?  Name the trap and create an MI consistent response.

Righting Reflex.  Let client lead.  You're struggling to find what works for you.  What has helped in the past?