Motorola Training 4

CALL TAKING

100

WAYS TO CREATE A NEW CALL 

II, F8, NEW

200

DIFFERENCE BETWEEN APPENDING AND ASSOCIATING

APPEND - MERGES CALLS TOGETHER 

ASSOCIATE - SHOWS RELATED CALLS BUT KEEPS THEM SEPARATED 

300

KEYBOARD SHORTCUT TO SKIP TO PHONE NUMBER

ALT+P

400

THIS SYMBOL IS A "WILDCARD" PLACEHOLDER

%

500

PULL PHASE 2 COORDINATES INTO THE CALL SCREEN

SHIFT+F11

INCIDENT MANAGEMENT

100

REOPEN AN INCIDENT YOU JUST CLOSED

IO.<INCIDENT NUMBER>.COMMENTS

200

VIEW INCIDENT HISTORY VIA COMMAND LINE

IH.<INCIDENT ID OR ACTIVE UNIT IT>

300

START A WRECKER FOR A UNIT VIA COMMAND LINE

CR.<INCIDENT ID OR ACTIVE UNIT ID>.TOW

400

DISPATCH BACKUP TO A UNIT VIA COMMAND LINE

UNIT 1(UNIT ON THE CALL).UNIT 2 F9

500

CHANGE A DEPUTY'S ZONE COVERAGE TO 1W

UA.<UNIT ID>.1W..WEST

CAD COMMANDS

100

THE COMMAND "SI" DOES THIS

VIEW SCHEDULED INCIDENTS 

200

OPENS MESSAGES VIA COMMAND LINE

"MR"

300

FREE A UNIT FROM A CALL VIA COMMAND LINE

FR.<INCIDENT ID OR ACTIVE UNIT ID>

400

COMMAND TO READ BOLO MESSAGES

BR

500

AN ALARM COMPANY CALLS IN TO VERIFY JURISDICTION OF AN ADDRESS.  YOU CAN DO SO BY LAUNCHING THIS COMMAND IN THE COMMAND LINE.

LD 

FUNCTION KEYS

100

F10

TRANSMITS COMMANDS 

200

F7

FIELD INITIATE

300

F11

UNIT STATUS (US)

400

F9

INCIDENT DISPATCH (ID)

500

CTRL+F12

SETS THE DETAILS TO FOLLOW FLAG

MISC

100

SHOW A UNIT OFF DUTY IN VEHICLE IN THE COMMAND LINE

US.UNIT.UV

200

WHERE DO YOU FIND ANY ALERTS THAT WOULD BE ASSOCIATED TO YOUR CALL?

PREMISE/HAZARD CHECK TAB IN THE WORK ASSIST AREA 

300

PLACE A STACKED CALL BACK INTO PENDING, VIA COMMAND LINE

FR.INCIDENT ID

400

SHOW A TEMPORARY (OFF DUTY) ON A 1050

 USE AN ASTERISK BEFORE ID #

FI.*<UNIT ID>.1050.ABC123.OPS..BLK CAR

500

CTRL+SHIFT+F5

LAUNCH MEDICAL PROQA