Applications
A written application is only valid when it has this.
What is a signature?
The number of guided steps in the Move-In process.
What are 4 steps?
The number of guided steps in the Move-out process.
What are 4 steps?
The minimum length of time a security deposit stays on a non-residential account before it may be returned.
What are 36 months of on-time consecutive payments?
The level of the account where the move-in is started.
What is the Premise level?
When the customer does not want to provide their social security number, you would select this option.
What is Refused/Not Supplied?
This relationship will receive an FTN if the customer's account falls behind.
What is Third Party Contact?
The process that combines Move-Out and Move-In.
What is the Transfer process?
In addition to an oral application for service, this is also required for Non-Residential service.
What is a signed application, business documents and security deposit (when applicable)?
The minimum length of time a security deposit stays on a residential account before it may be returned.
What are 12 months of on time consecutive payments?
When completing an oral residential application with the customer, HEFPA requirements state we require this information.
What is
Full Legal Name
Service Address
Telephone number
Prior Address or Account Number
When a customer is moving to a location where the Electric in a common area is 75kwh a month and the Gas is 5ccf a month, this is required.
What is a landlord tenant agreement?
After completing a customer's application, it is recommended to ask for this.
What is Emergency Contact/Relationship?
An existing non-residential customer, who has other accounts under the same name, would need these requirements for additional service.
What is a completed Commercial Application and Security Deposit?
Business documents should already be on file under the company name.
The amount of feet, unobstructed, an ERT meter radio signal can communicate.
What is 50 feet (unobstructed)?
The number of days Central Hudson has to provide service after an oral application is completed.
What are 5 business days?
(When no additional requirements are needed)
To have continuous service at a premise between move-in and move-out, this must be on the account.
What is Automatic Owner Allocation?
The timeframe allowed on a Right-to-Read order.
What is 48 hours?
(To get the reading for the move-out).
A new customer applying for service cannot have this requirement in increments.
What is a security deposit for a new non-residential customer?
The owner of the property can be located on this level of the account and under this flyout.
What is the Premise level under the Details flyout?
The options for applications are oral, written (with oral) and this last option.
What is the self-service option on cenhud.com?
(Online Applications)
In addition to the customer's account number, this number also appears on the customer's bill.
What is the
Customer ID #?
(Business Partner #)
Winter Rules is during this time period.
What is Nov 1st to Apr 15th?
The time when a security deposit should be paid.
What is at the time of application (immediately)?
When meter readings are not entered during the guided move process, the readings will estimate on this day.
What is the 4th day?