Stephen King
Misc
Movie Quotes
Harry Potter
Customer Service 2
Disney
Comedy
100

This 1990 film stars James Caan as famed novelist Paul Sheldon.

What is Misery?

100

This movie's soundtrack contains the song "(I've Had) The Time Of My Life"

What is Dirty Dancing?

100

"You're my boy, Blue!"

What is 

Old School?


100

What object must be caught in order to end a Quidditch match?

The Golden Snitch

100

The business of customer service is all about _____.

a-one-way communication

b-achieving profits

c-people

d-discouraging feedback



 iC People

100

What does Hakuna Matata mean?

What is "no worries?"

100

This actor plays Mrs. Doubtfire

Who is Robin Williams?

200

This 1976 film quotes "They're all gonna laugh at you!"

What is Carrie?

200

In The Matrix, does Neo take the blue pill or the red pill?

Red pill

200

"You've got to ask yourself one question: 'Do I feel lucky?' Well, do ya, punk?"

What is

Dirty Harry?


200

The Harry Potter film series is based on novels by this author.

Who is J.K. Rowling?

200

Which of the following is an aggressive solution for handling customer problems or service breakdowns?

a-“You lose and I win”

b-“You win and I lose”

c-“You lose and I lose”

d-“You win and I win”



a-“You lose and I win”

200

Which Disney Princess has a raccoon as a sidekick?

Who is Pocahontas?

200

Will Smith and Martin Lawrence paired up in this film

What is Bad Boys?

300

In this 1999 film Paul Edgecomb is miraculously healed by one of the death row inmates.

What is The Green Mile?

300

This movie stars Peter Dinklage as author Miles Finch

What is Elf?

300

“That’s what everybody says, but with all due respect Miss, I’m not the one hanging off the back of a ship here.”

Titanic 

300

This was Lord Voldemort's original name.

Who is Tom Riddle?

300

which of the following is an element of the PLAN guide to effective communication?

a-Acquire new relationships.

b-Nurture a continuing relationship.

c-Limit interactions with customers.

d-Prevent small talk.

b-Nurture a continuing relationship. 

300

Who is Remy’s culinary hero in Ratatouille?

Who is Chef Auguste Gusteau?

300

In 2003's "Bruce Almighty," this actor portrayed God

Who is Morgan Freeman?

400

This 1986 film starred the older brother of Joaquin Phoenix

What is Stand By Me?

400

What is the name of the kingdom where the 2013 animated movie Frozen is set?

Arendelle

400

"The best thing about visiting the President is the food! Now, since it was all free, and I wasn't hungry but thirsty, I must've drank me fifteen Dr. Peppers."

Forrest Gump

400

The four Hogwarts Houses consist of Gryffindor, Slytherin, and these two others.

What are Hufflepuff and Ravenclaw?

400

 Projecting a presence that is assured, confident, and capable without appearing arrogant is known as your level of _____.

a-rapport

b-indignation

c-aggressiveness

d-assertiveness




-assertiveness



400

The seven dwarfs consist of Grumpy, Happy, Sleepy, Dopey, Doc, and these two others 

Who are Bashful and Sneezy?

400

This 2012 film starring Anna Kendrick featured a group of women known as the "Bellas"

What is Pitch Perfect?

500

This 2007 film stars John Cusack and Samuel L Jackson.

What is 1408?

500

Where did Kevin's family travel to in Home Alone?

Paris

500

It takes a great deal of bravery to stand up to your enemies, but a great deal more to stand up to your friends.

Harry Potter and the Sorcerer's Stone

500

This was Luna Lovegood's Patronus?

What is a bunny?

500

Which of the following is a problem associated with nonverbal cues?

a-They are highly ineffective in customer interactions.

b-They are incapable of carrying powerful messages.

c-They are likely to be misinterpreted.

d-They are overridden by verbal messages




-They are likely to be misinterpreted.

500

This was the name of the actor who portrayed Iago, the parrot in Aladdin (1992).

Who is Gilbert Gottfried?

500

This antihero wears red so blood doesn't show

Who is Deadpool?