Special Schd
What is the amount of Timed appointments we can have?
What is three
What is : Genuine
If a customer says I want to know how many Quaterlies I have left, what would you say
What is : it's a total of 5 services it looks like you have ( number if services ) It goes on a Q to Q
Can you put Tooele and a Grantsville together?
What is No
The CC is on AB and the customer wants to push payment what do you do
What is put a hold date
What is the number of Team Talents Moxie has
What is : Eight
A cancel Request is flagged and
Send a task to account Care, create a cancel request note and cancel appt if they have one
We offer timed appointments between 12-2
What is No
The pest that can create a nest in 24/48 hours
What is Wasps
The definition of this Team talent We take the appropriate steps to ensure the safety and well- Being of our customers, our team and our community
What is Safety minded
Is this a cancel request: I'm not happy with your service I want to talk to a manager
NO , This would be a QA call
The last stop appointment in Salt Lake is
What is 5:00- 7:00
The create way to write a billing task to Eric
What is: Run cc for $89 on 8/25 Th no AB
Or
We take pride in how we present ourselves we value and take care of our customers
what is : respectful 0f appearance & property
If a customer calls in on Aug 21st and request to cancel but also requested to cancel on Aug 5th what note code would you use
What is :Cancel Pending
The option to treat for wasps
Delta Wasps
This can be offered by a customer care rep to a pending cancel
What is : Nothing