General Solar Knowledge
The Sun
You should probably confirm this 1st with the customer
If they own the home
How long do we set the appointments for
1 hour 30 min
Edit the customers' Info here
Info Tab
when is the golden oppurtunity
Any time you make direct contact with a customer
This allows you to use stored energy in case of an outage
Batteries
What is the maximum roof age we shoot for
10-15 years
how much time is needed in between appointments to ensure the analyst has time to make it to the next appointment.
1 hour - 1 hour 30 min
If a customer is a renter this would be notated where
Flagged on the Overview tab or in the red notes
How many core values do we have
4
what is the minimum credit score for solar
If the customer has a few trees what would you mention to them
The trees may effect the amount of sun hitting the panels. Would you be okay with cutting them down. Also this may impact the starting cost
how far out can we normally schedule an appointment
5 days max, ask manager if more time is required
Using the call list, you will pull up the customer by what?
Phone number
how many tea talents do we have
8
What is the most important thing to generate the quote
Electric Bill