Mozza's co-owner tidbits
She is Co-owner & Chef
Nancy Silverton
Osteria Mozza in LA has this prestigious award bestowed upon them
This is the definition of a benchmark standard
The minimum level of service the moment interacts with an employee until the interaction is complete
The pools are open 24-hours, True or False
True
What kind of sugar do we use to brulee the caramelized grapefruit?
Turbinado
Where is the ahi from for the Ahi Tuna Crudo?
Hawai'i
Her mom was a writer for a famous soap opera
General Hospital
Mozza provides this kind of cuisine
It's California Farm to Table Italian cuisine
There are this many Host/ess Seating Standards
7
There is ONE restaurant closed ONE day a week, which one is it?
VIEWS on Mondays
How many grains in our hot cereal?
10
What is the English translation for "Orecchiette"?
Little ears
Name two business that Nancy had before opening Osteria Mozza
La Brea Bakery and Campanile
We will have the first bar of this kind on Lānaʻi
Mozzarella
There are this many F&B Service Standards
29
When does our shuttle service start to drive guests in to town? AND the plus 1 recommendation
Starts @ 9, at the top of every hour with the last shuttle leaving the Beach Resort at 9p. The shuttle leaves Sensei at the bottom of the hour, so begins at 930a and last departure is at 930pm.
What brand of cottage cheese do we use?
Good Culture
Where is our mozzarella from?
Italy and the US
Nancy grew up in this southern California valley
What are the types of mozzarella we serve?
di Bufala, Burrata, fior di latte
There are this many drink service standards
21
What is something you can ask children who are first time visitors to Four Seasons Lānaʻi?
What adventures do you have planned? KFAS, Bird, Ranch Experience
What are the allergens in the avocado toast and what which ones could we omit?
Gluten, allium, egg AND we can omit: allium and gluten
What are the vegetarian pastas on the menu?
Tagliolini da Francescana, Ricotta and Egg Raviolo, Corzetti Stampati, Pici
She first trained formally at this well-known culinary institution
Le Cordon Bleu in London
Italian wines are a must - name 3 locations our wines come from
Piedmont, Friuli, and Tuscany
There are only two sets of standards we should commit to memory. Bonus: What does LQA stand for?
Benchmark & Forbes Bonus: Leading Quality Assurance
Name all the F&B options (+ meal periods) our guests can experience
The Break/BLD, MB/L, Pool&Beach/L, VIEWS/L, Nobu Lānaʻi/D, SBN/BLD, Garden Bar/BLD, IRD/BLD, Mozza/BD
What does "Bagna Cauda" translate to in English?
Warm Bath
Name two Italian language pronunciation hacks.
The "L" is always silent when preceded by a consonant
Every vowel is pronounced in Italian (there are no silent vowels)