Benefits
Claims
Self-Serve Tools
Member Perks
Abbreviations
100

The percentage of costs of a covered health care service pays after the deductible is met.

What is coinsurance

100

The total number of days to process a claim

What is 30 business days?

100

This tool allows the member to check the status of claims, a prior authorization, and may payments.

What is MHTK?

100

This site is where you will find Member perks

100

BENE

What is benefits?

200

The amount the member pays for health insurance each month.

What is the premium?

200

A document that explains to the provide and patient which services an insurance company has paid for.

What is an Explanation of Benefits (EOB)?

200

This website allows members to make changes to their ACA application.

200

This program offers premier health and wellness discounts and is free to join.

What is Blue365?

200

CVG

What is coverage?
300

These services and visits are covered before you meet your deductible. 

What are preventive and office visits?

300

A claim received by an insurance payer thatis free from errors and processed in a timely manner.

What is a clean claim?

300

This tool allows members to search for vaccines.

What is the covered drug tool?

300

The plan code for this discount program is ID #9234113

What is the Vision Discount Program?

300

NPMT

What is Non-payment?

400

These diagnostic test requires a Prior authorization

MRI, CAT scan, Sleep study, CT/PET scans

400

The amount an insurance company will pay for services rendered. 

What is the allowed amount?
400
This system can be used to make payments over the phone.

What is the automated payment system?

400

This program offers discounts with alternative medicine healthcare professionals and fitness centers

What is Natural Blue?

400

OEP

What is Open Enrollment Period?
500

This health benefit is available to children 18 years or younger but not to adults

What is Vision?

500

The financial obligation a member is responsible for after the insurance pays their portion for medical expenses.

 What is the patient liability?

500

An exclusive hearing aid savings program

What is TruHearing?

500

QL

What is Quantity limit?