Radio Codes
What is a 10-22C?
Missing Child
If you are unable to attend your shift what should you do and when?
If it is within 48 business hours you should call the HR line and followed up with an email. More than 48 business hours email HR.
Can you remove your radio earpiece while on your legislated break?
NO
Sleep while on shift is permitted under what circumstance?
It is not permitted
What email should be used to communicate with MPS for all company related matters?
MacCon Email
The radio code for drugs is ...
10-38
What are the four (4) levels of the disciplinary policy?
1.Potential First level → Optional Performance Notice
2. Second Level → Written warning
3. Third level → Suspension (long or short)
4. Fourth level → Termination with Just Cause
The three things to do while (physically) talking into the radio speaker-mic
1. Speak normally
2. Hold mic 1-1.5 inches away from mouth
3. Cup hand around speaker-mic (if it is noisy)
What are Professional Standards Business cards?
Must be provided to any person wishing to submit a complaint or compliment for MacCon personnel and/or conduct
This is the primary email address you will most often contact and correspond with for any employee need
HR@MacConPublicSafety.com
You observe someone who appears to be stumbling, slurring speech, and smells of alcohol. The appropriate 10-code for this is...
10-12
How long is the probationary period?
450 hours or 3-months, whichever is longer
Describe the process to attach and remove the speaker-mic to/from the radio
1. Align lock icon of speaker-mic cable with mark on radio
2. gently push and twist clockwise 900
What is not permitted to be posted on your personal social media without permission?
MacCon Logos/Images/Equipment/etc.
Name the 7 Specialty Units of MacCon Public Safety
Training Unit, Mobile Unit, Dispatch Unit, Response Unit, EMS Unit, Bike Unit, Logistics Unit
Two patrons have a disagreement and begin shouting at each other, disrupting the performance?
10-14
The general hours eligible for the overnight bonus
2200-0600h
When can issued equipment be kept by the employee after termination of employment?
Equipment cannot be kept if you are no longer employed with MacCon
If a criminal charge is laid against you, how long do you have to report it, and to whom?
24 hours to the Public Safety and Emergency Management Alberta, as well as MacCon Management
Procedural direction may be provided to you by anyone in MacCon who has _______ ________
Corporate Authority
(Based on position, seniority, or role)
"Requesting the 10-5 of the 10-20" means...
Location of the Lost and Found
If you witness a colleague engaged in inappropriate behaviour, what two steps should/must you do?
1. Confront/converse about the concern with the colleague
2. Email HR, talk to a supervisor, or let a manager know via email.
During your shift, you observe damage to your patrol vehicle that was not present earlier in the shift. What do you do?
Report it to HR, a supervisor, or a manager as soon as possible.
Procedures and Directions for shifts can be found in which types of documents, on which platform(s)?
1. Post Orders (Teamapp) for short-term sites/work
2. Standard Operating Procedures (WorkHub) for long-term contracts/work
Name the seven (7) Core Values of MacCon Public Safety
Excellence
Trust
Honour
Impartiality
Commitment
Accountability
Leadership