New Accounts
NOVA Perks
Savings Accounts
Blue Digital
Installment Loans
100

How much money does someone need to open an account if they are currently not a member, part of a SEG, or have a family member who has an account with Blue?

What is $10

100

What are the NOVA Perks checking accounts?

What are Basic, Premium, and Elite

100

How many savings accounts does Blue offer?

What is 8

Currently offering Membership Savings, Vista High Yield, Accelerated, Sky High, Christmas Club Savings, Health Savings, IRA Savings, Business Savings.

100

What does an existing member have to do to log in for the first time on Blue Digital?

What is change their password

100

What are the types of installment loans?

What are personal, auto, and fixed 2nd

200

What is the minimum Chexsystem score to open an account?

What is 565

200

How do you avoid the monthly fee on the Basic checking?

What is have $100 in the account or make one transaction

200

What savings account has tiered dividends?

What is Accelerated Savings 

200

In the Blue Digital app, where do you go to transfer money?

What is Move Money

200

What is the highest rate Blue will go to on unsecured loans?

What is 18%

300

How many Chexsystems inquires can someone have and still be approved for an account with Blue?

What is 2 or less

300

What is the dividend payment on the Premium Checking?

What is .5%

300

What is the current promotion for the Sky High Savings?

What is Rate lock (4%) with Elite checking

300

In Blue Digital how do you update your contact information?

What is my profile

300

Can a member have a personal loan and a holiday loan at the same time?

What is yes

400

What Documents do members need to sign when they open a new savings and checking account?

What are MSA, ESA, Overdraft Notice/ OD Opt Out, Instant Issue, and Blue Foundation (if needed)

400

Which checking account has Billshark and Interest Benefits

What is Elite Checking

400

How often are dividends paid out for the Christmas Club Savings?

What is quarterly

400

What are 3 of the Fast Follows for Blue Digital?

What are 

  • Investment Account access on Mobile App - (Currently available on web browser)
  • Opening additional shares through Blue Digital
  • Breakdown of principal and interest for loans
  • Loan due dates
  • Loan payoff amount
  • Budgets and Spending Tracker
  • Credit/ Debit card controls
  • Support for English and Spanish
  • Member to member transfers on mobile
  • ATM and branch locations
  • Next loan payment amount on web
  • "Remember me" feature
  • Automated Web Express coming soon from Jwaala to Blue Digital for Quicken usage 
  • Username change option unavailable now but is a future feature
400

How many months can a member pay in advance on their loan?

What is 2 months

500

For a checking account to count for incentives how much money needs to be in the account?

What is $100 at the end of the month

500

What are the conditions to be covered under the cell phone protection?

What is pay your phone bill through your checking account

500

What is the current dividend pay out for the Vista High Yield Savings?

What is 9.25%(Prime+1.00%)

500

In Blue Digital where do you go to see your full account number?

What is Account > Details

500

Can we approve a personal loan if someone has a charge off?

What is Yes as long as we are paying that off with this loan, we can also approve with medical charge offs per underwriter discretion