Outlook Intro
Send/Receive Messages
Send/receive Messages
Send/Rec/Managing Messages
100

What is the main job of MS Outlook

Send and receive email

100

What symbol shows that you Forwarded an email?

arrow pointing to the right

100

How do you create a Signature in 2019 Outlook

Click File - Options - Mail - Signatures - click New

Compose signature - Click OK

100

Is there a voting option available in the online and new versions of Outlook?

No

200

MS Outlook offers other features. Name them 

calendar, contacts, tasks and notes

200

What symbol shows that you replied to an email? 

curved arrow pointing to the left 

200

In 2019 Outlook, how can you set a default font and size?

File - Options - Mail - Click Stationary and Fonts - Click Font - Select Font and Size - Click OK

200

How to set a Flag for Follow Up for me?

How to set a Flag for Follow Up for recipients?

New email - Messages tab - Tags group - Click top Red Flag/Follow up - Click Custom - Set date and Time and click ok

New email - Messages tab - Tags group - Click top Red Flag/Follow up - Click Custom - Click Flag for recipients - Set date and Time and click ok

300

How do you to change the reading pane on Online MS Outlook?

Settings - Layout - Scroll down to Reading pane and select one. 

300

When do you use CC?

When you want you need to include someone that is not the primary person on the email.

300

How do you attach a document to an email?

In the email under Message tab - click the paperclip in the include group and select the document then click ok.

or 

click insert - click attach file - select document and click ok 

300

How do you create a folder?

At ribbon - click Folder tab - Click New Folder - Name it and click OK

400

How do you change the Reading Pane for the 2019 Version of MS Office

Click View - Layout Group - Select Reading Pane option

400

When do you use BCC

When you want to send an email to multiple emails but do not want to show their email addresses. 

400

How to add a hyperlink to an email

paste the hyperlink in the body of the email

or 

Message tab - include group - click Hyperlink - Insert link - Type text to display - Paste hyperlink in address line - click OK

400

How can you customize your categories in 2019 Outlook?

In Outlook - Home Tab - Tags group - Click Categorize - Click All Categories - Name each and select a color - Click OK when finished

500

What does the paperclip symbol mean?

The email has an attachment

500

How to create an email signature in Online Outlook?

Settings - click Account - click Signatures - click new signature - name it - compose signature in the box - click save

500

How do you add a Read Receipt? 

Click Options tab - Click Request Read Receipt 

500

When looking at your Outlook email what options are available to sort?

Attachment, From, Subject, Received date, Size, Categories and Mentions