Create & Manage Documents
Format Text & Sections
Tables & Lists
References
Graphics & Visuals
100

What menu path would you use to start a new document from a template?  

File → New → Template Gallery (or File → New from Template)

100

What is the keyboard shortcut to open the Replace dialog?

Ctrl + H.

100

Name two methods to create a table in a document

Insert Table grid; Insert → Table dialog; Convert Text to Table; paste from Excel.

100

What feature would you use to add a citation that appears as a footnote?

Insert → Footnote (or References → Insert Footnote).

100

Name three sources from which you can insert an image into a document.

From file, online images (stock/clip art), screenshots, or copy from other documents.

200

Name two actions you must take to convert a PDF into an editable Word document.

Open the PDF (File → Open or Insert → Object), use built-in PDF conversion (or copy/paste after OCR), then edit; save as new document.

200

Define the difference between using Styles and manually formatting each paragraph.

Styles apply consistent named formatting that updates globally; manual formatting is ad-hoc and error-prone.

200

What AutoFit option would you choose to make columns match their contents?

AutoFit to Contents

200

How is a Table of Contents typically generated and updated?

References → Table of Contents → Insert; update via Update Table (update page numbers or entire table).

200

What text-wrapping options allow text to flow around an image? Name two.

In Line with Text; Square; Tight; Behind Text; Through.

300

Which file formats should you save in if you need an editable copy and a universally shareable copy?

Save as .docx.docx for editable and .pdf.pdf for shareable/locked copy.

300

Identify three paragraph settings you would change to format a professional report (besides font).

Alignment (left/justified), line spacing, spacing before/after (and indentation).

300

Describe how to convert properly formatted text into a table.

Select delimited text (tabs/commas), choose Convert Text to Table, define separators, set columns.

300

Describe the steps to insert a caption for a figure and add it to a list of figures.

Select figure → References → Insert Caption; choose label; then References → Insert List of Figures.

300

Explain how to add alt text to an image and why alt text is important.

Right-click image → Edit Alt Text; write concise description for screen readers—accessibility compliance and usability.

400

Describe how to use bookmarks and hyperlinks together to improve document navigation.

Create bookmarks at sections, insert hyperlinks pointing to bookmarks; use hyperlinks in a table of contents or index for quick jumps.

400

When would you use a Continuous section break instead of Next Page? Provide one specific publishing scenario.

Use Continuous when you want a change in columns or headers without starting a new page (e.g., switch to two-column layout mid-page).

400

Explain how to set a table so header rows repeat across pages and why that’s important for long tables.

Table Properties → Row → Repeat as header row at top of each page; important for readability and context when tables span pages.

400

Explain how to manage sources for citations and automatically create a bibliography.

References → Manage Sources; add sources to Master List; then Insert Bibliography which updates automatically.

400

Describe how to use SmartArt to represent a process with five steps and then customize one shape.

Insert → SmartArt → Process → select five-step layout; add/remove shapes via SmartArt Tools; change shape format via Format pane.

500

Explain why document properties (Author, Title, Tags) matter when preparing a document for distribution.

Metadata helps searchability, classification, and removal of hidden data; required for version control and institutional records.


500

Explain how headers/footers and section-specific headers work together when a document has multiple sections with different page numbering.

Use section breaks to isolate numbering/format; set header/footer link to previous off for section, then insert page numbers starting at desired value.

500

Given a complex outline with 3 levels, list the keyboard actions to decrease and increase list level for a selected paragraph and describe when you’d restart numbering.

Increase level: Tab; Decrease level: Shift + Tab; Restart numbering via right-click Numbering → Restart at 1. Use nested multilevel lists for outlines.

500

Provide a workflow to convert manual endnotes into properly managed citations and regenerating the bibliography.

Convert manual endnotes to built-in Endnote objects (References → Convert); import sources into the source manager; regenerate bibliography.

500

You need to include a screenshot of an application window without the surrounding desktop—explain the steps to capture, insert, crop, and format it so it fits neatly within a two-column layout.

Use OS screenshot tool or application’s screenshot → Paste into document → Select picture → Crop to content → Set layout to Square or Tight → Adjust size and position; set text wrapping and alt text.