Professional Conduct & Customer Service
This should always come first when working at the BRIC.
What is member safety and good customer service?
This is the system ASI BRIC employees use to view schedules and manage shifts.
What is SubItUp?
You are sick and cannot come in for your shift, this is the first thing you do.
What is letting your supervisor know that you are calling out?
Required type of shoes when working at the BRIC.
What are closed toed shoes?
Main form of communication.
What is teams?
If you are choosing between helping a member and doing another task, this is the priority.
What is helping the member and making sure they are safe?
Make sure to submit these with enough time to ensure availability.
What is submit your RTO's 4 weeks in advance?
The amount of time you should you try to report sick time before your scheduled shift.
What is at least three hours before the shift starts?
ASI Uniform Shirt or ASI employee jackets.
What are you supposed to wear on shift?
What to do when Pro Shop inventory is low.
What is reaching out to leads and Nicole via inventory subtitle on BRIC MSA Teams channel
Rules and policies should be enforced in this way when interacting with members.
What is doing it politely and professionally?
If you cannot work a scheduled shift, these are the required steps.
What is notifying proper personal and finding someone to cover shift?
Besides telling your supervisor, you need to do this when calling out sick for a shift.
What is dropping the shift, requesting the time in ADP and calling the BM?
Time allowed to use your cell phones while at work.
What is during your breaks or for urgent situations?
You do this when there is a harmful emergency happening.
What is pushing the silent alarm?
If something goes wrong during your shift, this is what you should do.
What is report the situation to BM or management?
Until someone else picks up your dropped shift, this is still true.
What is you are still responsible for the shift?
If you call out sick, who do you need to speak to directly to make sure the building knows?
What is the Building Manager on duty?
Three basic items required of your uniform. (thats not clothing)
What are a name badge, radio and resuscitation mask?
Correct way to use radio on shift.
What is doing a radio check, wearing earpiece, and monitoring communications consistently?
These are the 3 main things staff are expected to know well to do their job correctly.
What are job procedures, emergency procedures, and workplace policies?
You are expected to do this regularly so we ensure schedule is accurate.
What is checking new schedule on subitup within reasonable time?
If you start feeling sick while you are already working, you do this.
What is notify the Building Manager right away and follow up with your supervisor?
Allowed reason to not use an earpiece.
What is never, you should always use an earpiece?
Read this to know what is going on during your shift.
What is the reservations report found on BRIC MSA teams channel?