Sections and Clauses
This stands for Master Services Agreement.
What is MSA?
This is where the process of contract creation begins.
What is Hubspot?
The Senior Paralegal in Manila
Who is Shermane Garcia?
This allows RISE to buy the client's existing contract.
What is contract buyout?
Their approval is required to reflect negotiated or discounted rates on the contract.
Who is pricing team?
This is either 99.9% or 99.5% depending on the service.
What is SLA?
In days, what is the standard contract review turnaround time?
1 day
Legal Assistant
Who is Grace De Villa?
This program allows a person to refer RISE for a one-time commission.
What is the reseller program?
This promo gives 50% discount for the first two months of the service.
What is yellow promo?
It has a formula of (downtime in hours/ total hours for the month) x MRC.
What is rebate computation?
This is the team that prepares contracts for RISE clients.
What is Compliance Team?
Head of Compliance
Who is Rizalyn Valenzuela?
The documents we give to clients who requested a change of signatory.
MSA / SA
This promo gives free router to an SME client.
What is Blue Promo?
This clause requires the Customer to pay RISE fifty percent (50%) of the remaining value of the contracted MRC.
What is Early Termination Fee Clause?
In days, what is the contract review turnaround time for non-standard?
7 days
Paralegal
Who is Bea Formento?
The client needs to provide this document for a change in business name.
What is amended articles of incorporation (AOI)?
This arrangement excludes VAT on the service.
What is zero-vat discount?
This clause allows the Customer to cancel the service within 30 days upon activation without paying the ETF.
These documents make the MSA / SA Vat EX
Team who handles printing and delivery of contracts.
Who is EA Team?
This is the partnership of RISE with another company who will provide first level support and billing for their clients.
What is Channel Partner Program?
They approve the waiving of certain fees such as security deposit
Who are Rob and Sandor along with Karen and ASM?