MSC Info
How old is the Outbound Sales department?
What is 4 years.
When is the last day to do a name change on a booking?
What is 7 days before the cruise
Y or N: Can MSC Cruises book flights to and from the cruise?
What is YES
Where would a guest email to inquire about Status Match?
What is statusmatchreply@msccruisesusa.com
If you love chocolate where can I find you on the ship?
What is Venchi
What is the email for the post cruise?
What is postcruisesupport@msccruisesusa.com
What info cannot be blank when a guest purchases insurance on a booking?
What is the state/province
Y or N: Can transfers be added 3 days before the cruise?
What is NO
If a guest has a complaint while they are on the cruise where would they send it?
What is postcruisesupport@msccruisesusa.com
Bella room service...How much will that cost you?
What is $4
Who is the owner of MSC?
Who is the Aponte Family
When should you document a booking?
What is after every interaction with the guest
How much are transfers to the Miami airport to the Miami pier?
What is $21 per person
What age limit do we have for occupancy waivers?
What is a year or less on day of sailing
The New York city skyline is located on what ship?
What is the Seashore
Is MSC Miami Terminal the largest in the world? True or False
True
What does a pregnant person have to do to cruise?
What is fill out the special needs form
Y or N: Can transfers be purchased if the guest is flying in a day before?
What is YES
Where do you send FCC credit applications?
What is to your coach via email
Fresh out the sauna and you want to cool down. What spa room offers a change of weather?
What is the snow room
Where is the 2nd newest terminal located?
What is Barcelona
When you see a booked cruise starting and ending in the year 2099 what is that called?
What is Open Booking
How will the guest be notified of transfer service information?
What is in the etickets.
What time restrictions are there on guests sending the special requirements form over?
What is no later than 30 days prior to sailing.
The Bellissima features the World's First Virtual Personal Cruise Assistant from the comfort of your cabin. What is the name of the Virtual Personal Cruise Assistant?
What is Zoe