MSP Process
For OPCC requests, who is listed as the manager at the time of introduction?
Gail Haynes/Rob Moreno
What acute facility changed names in 2023? Bonus! What icon of women's rights has a floor named after them in this hospital?
Coney Island changed to South Brooklyn Health *Bonus answer: Ruth Bader Ginsburg
What is the new requirement on confirmation forms required for nursing effective September 2023?
Signed worker attestation page with date on or after engagement create date
How many hours must a worker work to convert to FTE at 0% fee?
500
What is our CEO's name and who is the President of RightSourcing?
Teresa Carroll and Maria Luoni
Is a license/certification required to be submitted with the resume?
Yes
What facility has a correctional unit inside?
Bellevue
Since 1736
Which departments require SCR and SEL check?
Behavioral Health & Psych
What is the separation period for FTE to return as a contract worker to the program?
365 days
What month and year did the RS contract with NYCHH go live?
September 2020
What have we recently requested by the suppliers during the submittal process when it comes to bill rates?
Competitive Bidding-Reduce the rate/not submit at max
Who are the main client point of contacts for clinical questions?
Rob Moreno and Gail Haynes (OPCC)
What is the difference between a recreate and break in service?
Recreate:
• Definition - when a new engagement is recreated in Magnit to correct a technical issue/error that
cannot be corrected in the original engagement. The worker is on the same assignment without any
interruption - this is truly just an update in Magnit. No Break in Service:
• Definition - when one assignment ends, and another begins with fewer than 30 days in between
How many days in advance of start can we cancel a contract worker without incurring a cancellation fee?
More than 7 days
What state is most of the NYCHH Program team located?
Florida
What is the minimal years experience required for an RN Med Surge nurse?
2 years
Do RRT's have a certification requirement?
Yes
Which Module was recently deactivated and waiting for Cycle 6 release date?
Sexual Harrassment ELM
What is the correct email for QCW requests?
Nychhmspbilling
What was the winning team theme for Halloween contest 2022?
Addams Family
What is considered a referral?
EOR/Payrollee/someone the client provided to us that has not worked with a supplier in the past 30 days
What is the average time for onboarding for Credentialed Providers for NYCHH ?
6-12 weeks
Name 3 job titles that require DOH clearance in addition to RS compliance?
EVS House keeper, Dietary Aide, PCT, Service Aide, Clinical Lab Tech, CNA-SNF, CNA, Food Service Supervisor, PCA, Phlebotomist, Watch Person
If you receive a timecard approval by email, how do you get this processed?
Submit a case in Global Support Center to Fin Ops to approve.
What does HERRC stand for and what is the purpose of the program?
Humanitarian Emergency Response & Relief Center & this is for Asylum seekers coming to NYC.