Terminology
What does VMS stand for?
Vendor Management System
What Is a Direct Relationship?
The hospital works directly with multiple agencies.
Our account managers open accounts in our system by speaking with a hiring manager or staffing department.
VNDLY is an MSP
False, it is a VMS
Name one hospital system where we are the MSP
Cayuga
What does MSP stand for?
Managed Service Provider
What is a MSP/Vendor Positive Relationship?
Managed Service Providers or MSPs, are third-party businesses that manage certain departments on the business' behalf. This relationship is vendor positive because they have chosen one main MSP to work with based on previous positive experiences.
A VMS is bad for big and small companies that have an existing pool of contingent candidates
FALSE - A VMS is great for big and small companies. Rather than spending extra money on an MSP to find candidates for you, you can focus on streamlining your current HR processes.
How many positions could hospitals have to fill at any given time?
Hundreds!
What is Shiftwise?
Shift wise Provides increased visability with reports detailing: Supplier performance and KPIS, Cost control for things like overtime and PTO, Where exactly your money is being spent, What you can do to keep things running smoothly
The relationship has minimum communication outside of online portal. We have no communication with the hospital. Positive for us in some ways, because hospital needs will be clear.
MSP is better for small companies
FALSE - it is better for larger companies.
Define an Account Manager (AM)
A liaison who builds and maintains relationships with client healthcare facilities to understand and meet their staffing needs
What is a Focus Account?
A count we have prioritized because we believe we have the greatest chance of placing nurses there.
What is a relationship with just a VMS?
The hospital (usually a smaller hospital) meets needs only through their chosen VMS. We use their VMS to find placements and assignments.
VMS is perfect for businesses with more candidates than available jobs
True
What is a Vendor Neutral relationship?
A relationship where it is 'freegame' to all agencies submitting nurses, there is a first come first served basis quality candidates will be passed along. Ex: Healthtrust does not have their own recruiters they are not an agency. They branch out to other agencies the hospital has hired Healthtrust to help them
Who is the client and who is the vendor?
The client is the Hospital System, Health Carousel is a vendor
What is the relationship when we are the chosen MSP?
Health Carousel is the chosen managed service provider for the hospital system, so we are the first and only contact for the hospital system.
MSP is shown in HC Contract under contract info and government
True
What is the biggest MSP in America?
AYA Healthcare