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Technology
Safety
Warehouse
Teams/ Quality Improvement
Random
100
A system using electronic tags to store data about items. Accessing these data is accomplished through a specific radio frequency and does not require close proximity or line of sight access for data retrieval.
What is Radio frequency identification (RFID)?
100
A safety incident where an accident does not occur, but came close to occurring.
What is Near Miss?
100
Materials surrounding an item to protect it from damage during transportation. The type of this influences the danger of such damage.
What is packaging?
100
Providing training or experience in several different areas to provide backup workers in case primary operator is not available.
What is cross training?
100
Warehouse with finished goods and or service items
What is a distribution center?
200
Connecting electrical equipment and wiring systems to the earth with a wire or conductor to reduce the risk of serious electrical shock
What is grounding?
200
Equipment worn by workers to protect them from harm, including steel toed boots, gloves, goggles, ear plugs
What is PPE (personal protective equipment)?
200
The process of moving items directly from an incoming trailer or container to an outgoing trailer or container with little or no storage time in between.
What is cross docking?
200
An inclusive team incorpoarting workers assigned to the project, project managers and sometimes proejct sponsors.
What is a project team?
200
Most common type of dock in the US
What is a flush dock?
300
A computerized system to manage the operation of transportation systems, including deciding on modes of transportation, planning imports and exports, planning and controlling fleet service activities and load planning and optimization
What is transportation management system (TMS)?
300
an unplanned, undesired event that hinders completion of a task and may cause injury or other damage
What is safety incident?
300
The physical receipt of material, the inspecting of the shipment for conformance with the purchase order (quantity and damage), the identification and delivery to destination and the preparation of receiving reports.
What is receiving?
300
Teams of employees formed to shepherd a particular work area or function
What are work teams?
300

When the weight of a lift truck offsets the weight of the load it carriers.

What is a counterbalance?

400
System the manages all processes that a warehouse carries out, such as receiving, picking and shipping.
What is Warehouse management system (WMS)?
400
SOP
What is Standard Operating Procedure?
400
A board or plate used to bridge the gap between a dock and trailer opening that allows people or equipment to move safely from one platform to another
What is dock board or dock plate?
400

Japanese style management based on quality improvement. This is based on the participation of all members of an organization in improving processes, goods, services and the culture in which they work.

What is Total Quality Management? (TQM)

400
Audit conducted by a third part (another company or department)
What is an external audit?
500

A transportation network that automatically routes one or more material handling devices, such as carts or pallet trucks, and positions them at predetermined destinations without operator intervention

What is Automated Guided Vehicle System?

500
A voluntary system established by Customs and Border Protection with the primary goal of creating an environment of close cooperation between US importers, carriers and international exporters to the United States
What is Customs-Trade Partnership Against Terrorism (C-TPAT)?
500
Activities that forestall machine breakdowns. The purpose ensures that production quality is maintained and that delivery schedules are met. A machine that is well cared for will last long and cause fewer problems.
What is preventative maintenance?
500
A methodology that furnishes tools for the improvement of business processes. The intent is to decrease process variation and improve quality product. Developed by Motorola.
What is Six Sigma?
500
Approach to job design that focuses on the interaction between human operator and environmental effects such as heat, light, sound and equipment.
What is ergonomics?