All About CoServ
What nickname we use to refer to our customers
What is a member?
Name of the CoServ payment device
What is a Verifone?
Refundable Membership fee
What is $15?
A time when we cannot disconnect
What is the weekend? /
What is Saturday and Sunday? /
What are holidays?
What is a date of birth and phone number?
CoServ's CEO
Who is Donnie Clary?
A cash payment option we offer
What is Money Gram?
Electric Service Connection fee
What is $25?
The color of a CoServ Gas Meter
What is Green?
Call Center Director
What is Stephen Meers?
Number of Districts that represent the Board
What is Seven?
A form of payment that drafts every month
What is Auto Pay?
What is Bank Draft?
Initial Gas Meter read fee
What is $19?
Meter type if "Transfer in Office" or "Remote Connect/Disconnect" is not present in the alerts
What is a Non-Standard Meter?
What is a date of birth and phone number?
When we started offering Gas Services
What is 1998?
Amount required to set up an LTA
Standard Electric deposit
What is $105?
Service order type when disconnecting Electric & a Transfer in Office alert is present
What is FLD Change of Serv Elec?
Legal agreement where the service will go back into the apartment complex's name when a tenant disconnects
What is a Continual Service Agreeement?
The reason a member cannot choose their provider
What is a regulated provider/entity?
What is regulation?
The maximum number of accounts agents can process a payment for at one time
What is 15?
Gas Connection fee
What is $65?
Texas Railroad Commission's required speech after disconnecting Gas service
What is the Gas Discontinuance Verbiage?
A program where we round up a member's bill to the nearest whole dollar and donate any funds towards local non-profit organizations
What is Operation Round Up?