Consumer Products
This account has no minimum balance and no service charge as long as ESI is set up.
What is Clear E Checking?
What is Tik Tok?
This application is used for ACH and Debit Card fraud disputes.
What is a FINBOA?
A customer is traveling to Chicago, out of state, or out of the country.
What is a Notice of Travel?
In this procedure it is important to give the "all clear" signal at each facility for the safety of its employees.
What is Entering/Opening the Bank?
This account allows for paper statements with no charge as long as there is a monthly direct deposit.
What is Clear Checking?
This worldwide fictional character had 7 books and 8 movies.
Who is Harry Potter?
This has a 6 pm cutoff.
What is remote deposit?
This tab is used to highlight key points about a customer. Including where else they bank, goals, and current dreams.
What is the Extended Tab?
Prior to granting access the attendant must verify that there is no past due charges on the account.
What is the Safe Deposit Box (SDB) Procedure?
This product has a replacement cost of $6.00.
What is a Debit Card?
America faced a shortage of this hard seltzer brand in 2019.
What is a White Claw?
______ goes dormant after 12 months of no activity, which means a customer will no longer receive ____.
What is online banking and e-statements?
This service session is used when an account type or product has been changed.
What is Product Change - special Stmt cut?
In this procedure, per the Truth in Savings Act, we must quote the Annual Percentage Yield (APY) before the rate.
What is Deposit Rates Procedure?
When setting up an opportunity checking, when should the money owed be paid (this will let you know how much to set the auto draft for)?
What is six months?
This date is forever considered 'Star Wars Day'
What is May 4th?
This form is used when the bank detects, suspects, or has reason to suspect any violation of any law or regulation, or pattern of violations committed or attempted against the bank.
What is a Suspicious Activity Report (SAR)?
This service session is used when a customer pays off a loan.
What is Process Payoff?
This procedure is used for vault access, ATM servicing, cash audits, night drop, and more.
What is dual control?
This account is allowed one owner and one custodian.
What is an ILUTMA?
Who is Lady GaGa?
This maintenance is performed on debit cards that has been misplaced, but no belief that it has been lost, stolen, or compromised.
What is Warm Carding?
This activity is used when sending a customer to the commercial loan department, mortgage department, and trust department.
What is a referral?
In this procedure an early withdrawal creates a penalty against the account. However, no penalty will be charged if the accountholder is deceased.
What is CD/IRA closing and withdrawals?