Know Your People
Muley Products & Acronyms
Who cares?
Who is this client?
Name That Use Case!
100

CIO stands for this

What is Chief Information Officer? 

100

SIS stands for this

Student Information System 

100

I am spread too thin having to cover 15 different integration patterns for each system. I spend over 80% of my time maintaining existing integrations instead of innovating for the university. 

Who is the developer? 
100

I'm one of Salesforce's largest Higher Education client's based out of Utah. I use MuleSoft to manage integrations in and out of multiple Salesforce instances. My logo is the owl. 

Who is WGU or Western Governor's University? 

100

Creating a unified customer profile but I need MuleSoft for connecting our universities systems to this solution so I can enrich my data...

What is Data Cloud integration with MuleSoft? 

200

I work mostly with coding and creating integrations for the university. 

Who is a Developer or Integration Developer? 

200

I am known as RPA and a core part of MuleSoft's new Automation Package. 

What is Robotic Process Automation? 

200

I am the technology leader for the foundation and I lose sleep over missing alumni data from my precious CRM. 

Who is the VP of IT for Advancement or Dir of IT for Advancement? 

200

I am a landmark client in the Grand Canyon State and I have been using MuleSoft for years. 

Who is Arizona State University? 

200
A need for integration to capture all alumni engagement and donation data into my new CRM for the foundation. 

What is MuleSoft for Advancement CRM implementation? 

300

I approved most budget spend over a certain threshold; without me you're not getting the $$

Who is the Chief Financial Officer? 

300

I am known as APIM and I help clients secure integrations and enforce policies on who and how integrations are accessed. 

What is API Manager? 

300

I set the strategic vision for IT across the university and I am known as the technology leader on campus. 

Who is the Chief Information Officer? 

300
My mascot is the yellow jacket and I use MuleSoft for Salesforce integrations and also to update my digital signage on campus. Buzz Buzz...

Who is Georgia Tech University? 

300

Tracking student attendance, class performance, and surfacing data to my advisors to improve student retention and graduation rates. 

What is MuleSoft for Student Success? 

400

I lead a team of architects and developers who manage integrations with the universities core systems. 

Who is the Director of Enterprise Applications? 

400

The low code/no code connector based solution packaged with MuleSoft Automation. Works well for integrating multiple SF instances. 

What is composer? 

400

They are mostly concerned with technology safety and not exposing the university for potential risks of malware and hacking. API Management is of particular interest to this person. 

Who is the Chief Security Officer? 

400

MuleSoft client who's initial use case was for PeopleSoft & SF integration for Student Success. The largest Catholic university in America. 

Who is DePaul University? 

400

Reducing manual tasks and saving time processing PDFs for incoming prospective applications for enrollment? 

What is MuleSoft Automation for Recruitment & Admissions? 

500

He is the Chief Technical Officer for MuleSoft Public Sector and has recently done a webinar with the University of Wisconsin Foundation on their MuleSoft use. 

Who is David Egts? 

500

I am known as the ERP

What is the Enterprise Resource Planning system?  Typically Workday, PeopleSoft, or Banner for managing employees and resources. 

500

The time it takes for data to update for my advisors is too long and we are unable to reach students before they fall too far behind to catch up. This delay is losing the university revenue through student attrition...

Who is the Director of Enrollment? 

500

I have the largest annual spend on MuleSoft in Higher Education. I am a for profit university and my CIO is Adrienne DeTray. I use MuleSoft for all integrations across all our multiple universities. 

Adtalem Global Education 

500
The need for one central platform to manage all aspects of integration development from API design, build, and management. 

MuleSoft for enterprise wide integration strategy.