PACIFIC
MOUNTAIN
CENTRAL
HAWAIIAN
EASTERN
100

Which resorts are alternative for Anaheim?

Dolphin's Cove and Peacock Suites

100

Which resort has a waterpark

Great Smokies Lodge

100

Meaning of PIC

Personal Interval Choice

100

True or False
Moab & Atlanta are now bookable in Club Pass

False.

100

Where can we find the digital copy of the Resort Directory?

Worldmark Website, lowermost part > Publications

200

Which Resorts are always fully booked for Coachella

Palm Springs - Palm Springs Plaza - Indio - Cathedral City

200

Ski Resorts in Colorado

Avon, Steamboats, Grandby,

200

How much is the exchange fee for RCI?

$289

200

True or False
We use "Guest Fee" in adding $49 Club Pass Guest Certificate in IRIS.

False. We use "Club Pass Guest Fee"

200

If an owner has 2 or more accounts that was registered online, how can they check the other account in Worldmark.

They need to click MY ACCOUNT then hit SWITCH USER and select which account they wanted to check. 

300

Give some reason when we can override for Points Deposit Feature Extensions. 

Online error, New owner, Recent drop in VIP status, Case-by-case exceptions due to extreme extenuating circumstances

300

How much is Exotic and Inventory Special

Bonus Time, Inventory and Exotic increased from $.078/credit to $.081/credit.

300

True or False. Can we borrow PIC points to book express window or use Points Deposit Feature?

False. PIC points are not eligible to be borrowed or deposited into the Points Deposit Feature 

300

If an owner books a reservation exactly 15 days prior to the check-in date, up until when can they cancel without being penalized?

They have until the end of that same day's business hours for their club to call us back and cancel the reservation and not be penalize

300

We are not to call the resorts directly for modification. Give 3 examples.

  • Adding or changing a guest name
  • Changing dates on a reservation
  • Specific unit request
  • Checking availability
400

True or False. Owner can request a waitlist 10-13 months out in advance.

False. Can only request 2-10 months out. The Waitlist request timeline was carefully created to not impact owners who are booking reservations during the ARP window as well as the window that VIP by Wyndham owners receive for suite upgrades.

400

How much is Resort Directory and Directory Supplement

 $32.99 - effective Dec. 1, 2021.

400

Ski Resort in the Eastern Side

Wyndham Vermont

400

True or False
Club Wyndham Resorts are free of TOT (tax)

False. Agents do not assess the TOT like in WM however still need to pay upfront.

400

Resorts in Orlando that can accommodate 3 bedroom

Reunion, Bonnet Creek

500

Where can owners book Club Wyndham Travel other than calling in Travel Dept?

Effective Dec. 15, 2022, Club Wyndham Travel car rentals and hotel stays can be booked online on clubwyndham.com/travel. Club Wyndham members will continue to have access to book cruises, activities, and flights using an enhanced Club Wyndham Travel online booking page or by directly contacting the Club Wyndham Travel Agency team and our expert travel advisors for all their domestic, international, and cruise needs.

500

Which Resorts are good for Whale watching

Depoe Bay / Deer Harbor

500

Villages in Pocanos

Eagle Ridge, Crestview, Ridgetop, Depuy, Fairway, River Village

500

How much is the housekeeping for WorldMark Club Pass?

From $116, now it's $125. CWP retained $159
500

Give 5 beach resorts in Myrtle Beach

Ocean Blvd, West Winds, Towers on the Grove, Seawatch, Grand Palms