Treat
What are the two brightening ingredients in the Brightening Ingrown Hair Serum?
Vitamin C and Azelaic Acid
Where is the Hair Growth Minimizer sourced from?
Daffodils
TRUE OR FALSE
Guests can use all of our Brow products on their eyes as well as their brows?
TRUE
Walk me through checking in a first time guest
Check ID and add birthday
Inform of Late Policy/Medication Policy
IF STATE BOARD WALKS INTO YOUR ROOM. WHATS THE FIRST THING THEY LOOK AT AND WHY?
BARBICIDE.
HAIR/DEBRI
There are 3 fruit extracts in the Face and Body Exfoliating Gel. What are they?
Papaya, Pineapple and Lemon Peel Extracts
Are our products safe to use everyday in the shower?
Yes.
According to State Board, where should liquids be placed in the storage closet?
Bottom shelves and not above boxes or items that can be contaminated under.
What is our policy when a guest asks "Who is the best waxer?"
Every one of our waxers go through the same in house training to ensure the same level of excellence no matter who you go with.
WHATS THE PROPER WAY TO DISINFECT YOUR IMPLEMENTS AFTER YOU USE THEM?
SPRAY WITH ALCOHOL AND WIPE DOWN BEFORE AND AFTER BARBICIDE.
What is the hydrating ingredient in our Get Smooth Cream?
Sweet Almond Oil
Whats the first ingredient in the Coconut Oil?
Sunflower seed oil.
What is our medication policy???????????????????
Retin-A: 7 days before/after
Acutane: 6mo before/after
Blood Thinners: Can wax with guest approval of possible outcomes.
What is the Wax Pass Cancellation policy for before 30 days and after 30 days?
Before: Charge full price for visits already used and issue refund on original form of payment
After: Charge full price for visits already used, charge $25 cancellation fee and issue refund for store credit
WHERE SHOULD DRINKS BE PLACED WHEN WORKING AT THE DESK?
UNDER THE DESK.
What are the AHAs/PHAs that are in the Get Smooth Polish?
Polyhydroxy Acid, Glycolic Acid and Lactic Acid
The newly formulated Slow Body Wash offers gentle exfoliation with this ingredient.
Volcanic rock.
If a guest is allergic to aloe and they are getting a Brazilian and underarms service, what in suite products can we use on them and what in suite products can't be used on them?
Pre-wax cleanser, Pre-wax oil, Wax, and Ingrown Hair Serum
Can't use: Restoring Serum and Body Lotion
What are all the 1st time guest offers?
Free: Eyebrows, nose, ears, underarms, bikini line, mid back, upper back or lower back
50% Off: Brazilian, Bikini Full or Full Back
30% Off: Full Face
What are the steps to prep Barbicide?
1 GALLON OF COLD WATER
1 CUP OF BARBICIDE
WHY DOES IT HAVE TO BE COLD WATER?
BARBICIDE CANNOT BE MADE WITH HOT WATER BECAUSE IT CREATES FUMES.
Besides the scent, what is the difference between our original Get Smooth Spongelle and our Aloe Spongelle?
Aloe Spongelle has the Hair Growth Minimizer in it.
If someone is allergic to nuts, what 3 products should they stay away from?
What ingredient is it?
Get Smooth Cream.
Bi-Phase.
All Over Deo.
ALMOND OIL.
What are the 3 main ingredients in the Brow Building Serum?
Rice Protein, Provitamin B5, and Turmeric Root Extract
Lisa is a 1st time guest. She is scheduled for a Brazilian, Underarms, and eyebrows. At the end of her service, she wants to purchase a B9G3 wax pass for Brazilian and Underarms in 4 payments. How much will she pay for her visit today?
4 payments of $218.25
If State Board is standing right outside of your door when you're walking your guest out, how should your suite look?
All lids closed.
No SMA, sticks, or tools out.
Bed covered.
No chunks of wax on the floor.
No wax strings.