Developing and Maintaining Relationships
Managing Conflict in Relationships
Communicating In Groups
Leadership And Decision Making In Groups
Communicating In Organizations
100

When people in a relationship struggle with sharing information and feeling too vulnerable, there is a tension between?

A= Openness and Closedness 

B= Predictability and Novelty 

 C= Predictability and Novelty 

D= All of the Above 

 A= Openness and Closedness

100

Expressed tension between people who are interdependent, perceive incompatible goals, and feel a need to resolve those differences? 

A=Intergroup conflict 

B=Neglect Response 

C=Interpersonal Conflict 

D= Anger Conflicts 

                                   

 

C= Interpersonal Conflict 

 

100

Why might groups need administrators in particular? 

A= To Help Groups Move Foward To Objective 

B= To Ask Questions 

C= To Keep Discussions On Track 

D= To Help Calm Down Group Members 

C= To Keep Discussions On Track

100

What is the purpose of an agenda? 

A= To Evaluate Solutions 

B= To Determine the Meeting’s Objective 

 C= To Set Goals For A Meeting 

D= To Be On Time 

 C= To Set Goals For A Meeting

100

Raw figures and facts reflecting a single aspect of reality is? 

 A= Data 

B= Evidence 

C= Information  

D=Claim 

 A= Data

200

While biking, Chez decides to tell Frank about his parents' divorce. This type of communication would MOST likely occur during which stage of the coming together process?

A= Exploratory Stage 

B= Initiating Stage 

C= Your Mom 

D= Intensification Stage 

 

D= Intensification Stage

200

Silent allegiance to a relationship and a person when conflict exists. One of the four ways of responding to conflict, loyalty is passive and tends to be constructive? 

A=Loyalty Response 

B=Exit Response 

C=Voice Response 

D= Sleeping Response 

A= Loyalty Response

200

What is the purpose of social roles within a group? 

A= To Govern Who Speaks With Whom In A Group  

B= To Manage How People In The Group Are Feeling 

C= To Focus On Accomplishing Group Goals 

D= All Of The Above 

 

B= To Manage How People In The Group Are Feeling

200
  1. Which is an example of assessing the results of an implemented solution? 

A= Identifying The Source of the Problem 

 B= Revisiting A Problem To See Whether It Has Improved 

C= Giving Up 

D= None of the Above 

B= Revisiting A Problem To See Whether It Has Improved

200

Which of the following provides a valid and reliable reflection of reality? 

A= Complete Information 

B= Conclusion 

C= Accurate Information 

D= Your Sister 

 C= Accurate Information

300

The desire to attain romantic love is?

A= Basic 

B= Beneficial  

C= Universal 

D= Being Good 

 C=Universal

300

Attacking while denying doing so; a means of covertly expressing conflict, anger, or both?

A=Directive Aggression 

B= Passive Aggression 

C=Flaming 

D= Targeting 

B= Passive Aggression

300

What is the role of a gatekeeper? 

A= To Ensure That All Members Contribute 

B= To Express Feelings And Concerns 

C= To Settle Differences Among Members 

D= Your Dad 

A= To Ensure That All Members Contribute

300

The multistep process of making a decision in order to address a dilemma is called? 

A= Problem Solving 

A= Decision Making. 

C= Consensus 

D= Follow the Leader 

 A=Problem Solving.

300

Memos, letters, reports, notes, and other circumstances in which the written word is used to transmit meaning? 

A= Written Communication 

B= Effective Communication 

C=Non Verbal Communication 

D= Letters 

A= Written Communication

400

Joy admits that she and her spouse have drifted apart and decides to seek the advice of a divorce lawyer. What relationship stage is Joy experiencing? 

A= Exploratory 

B= Termination 

C= Stable 

D= Doubtful 

 

 B= Termination 

 

 

400

Excessively insulting another person online, often using language that is derogatory or obscene? 

A= Flaming 

B=Trolling 

C=Phishing 

D= Laughing 

 A= Flaming 

 

400

A collection of more than two people who have a shared identity is called a? 

A= Support Group. 

B= Group 

C= Disability Group 

D= Puppies 

 

B= Group

400

Which is MOST likely an example of a legitimate power role? 

A= Student  

B= Mother 

C= Governor 

D= Brother 

C= Governor

400

The pattern through which the members of a group communicates by? 

A= Oral Communication 

B= Communication Networking 

C= Information 

D= Teachers 

B= Communication Networking

500

 Which is a defining characteristic of a family?

A= Avoidance 

B= Commitment 

C= Friendship 

D= Money 

 

B= Commitment 

 

500

Granting forgiveness or putting aside our personal need in favor of someone else's when it is not required or expected is? 

A= Grace 

B=Argot 

C= Voice Response 

D= Prideful 

A= Grace

500

Which might someone with communication apprehension experience? 

A= Cohesion  

B= GroupThink 

C= Anxiety 

D= Sadness 

C= Anxiety

500

Which type of leader conveys specific instructions to members? 

 A=Directive Leader 

B= Participative Leader 

C= Supportive Leader 

D= Leaders 

 A= Directive Leader

500

Available in time for appropriate managerial action is? 

A= Direct Information 

B= Relevant Information 

C= Timely Information 

D= None of the Above 

C= Timely Information