Show:
The Mezzanine Basics
Guess the Office
Auxiliary Services
Bursar
Frequently asked Questions
100
Where Is the Musketeer Mezzanine?
The Mezzanine is located inside between Bishop Fenwick Place, the entrance is on the side next to Smith Hall.
100
You go to this office when you need to drop or add a class
Registrar.
100
What is the difference between Dining Dollars and X-Cash.
Dining Dollars can be used at on campus locations, are a predetermined amount that cannot be added to. X-Cash is real money it is what must be used to do laundry, use vending machines, and some off campus locations do accept it as well as on campus locations.
100
What are the hours of the Bursar's Office?
Monday-Friday, 8am-5pm
100
What is a FERPA and why is it important to the bursar office?
A FERPA is a government issued form that college students must fill out listing what individuals they want to have access to their account. WE CANNOT TALK TO A PARENT UNLESS THEY ARE ON THE FERPA!
200
What offices are located inside the Musketeer Mezzanine?
Bursar, Registrar, Auxiliary Services and Residence Life Offices.
200
You go to this office when you lose your All-Card.
Auxiliary Services.
200
How much is an ALL- Card Replacement?
$25
200
What forms of payment are accepted in the office?
Cash, and Check ONLY
200
What is a payment plan?
A payment plan as Xavier is a way to break down your balance at the beginning of the semester into 4 payments. to enroll in the plan there is a fee of $50.
300
What Offices are represented at the front desk of the Mezzanine?
Auxiliary Services, Bursar and Registrar.
300
You go to this office if you have questions about your account.
Bursar.
300
How much are temporary parking passes?
$2 a day $10 a week $30 a month All must be paid using X-cash
300
What payment types are accepted online?
Electronic Check and Credit Card( with credit cards there is a 2.67% fee applied).
300
When is my payment due?
Payments are due beginning the 1st of the month. In order to avoid a late fee, the balance for that month must be due by 14th of the month, or the last business day before the 14th(in case of holiday or a weekend that the 14th falls on).
400
Is the conference room in the Mezzanine available to be booked for events?
YES, you can reserve it through the registrars office
400
You go to this office if you need to order a transcript.
Registrar.
400
Can your All-Card also be a U.S bank ATM card?
Yes. Students can have their U.S bank account linked to their ALL-Card.
400
What are ebills?
Ebills are the bills that this office sends out the 15th of every month, they reflect the balance on your account and can be viewed through the Hub.
400
Why can't my mom see my ebills or my account balance?
It is possible you have not registered your mom as an Authorized User. You can do this through your Hub, under the PAY BILL tab.
500
There is a machine near the entrance of the Mezzanine was does it do?
It is an X Cash Machine, where students can add $$ to their all-card.
500
The following Offices do NOT handle parking citations.
Auxiliary Services, Registrar, and Residence Life.
500
Who is the Director of Auxiliary Services?
Tom Barlow
500
Who is the Bursar?
Henry Saas, He is a pretty cool guy.
500
Will this go on my bursar account? (documentation)
Yes. Residence Life adds the documentation to the account, but the bursar staff is not allowed to share what it is about with parents (mostly because we never know what it is). Police citations are also added, they can be added by the student when they bring us the gold ticket, or they will be added eventually if the student has not paid it.