OUC
SMART
Mutual Aid Unit
Events
Vocabulary
100

Finish the following phrase:

Safety ________

What is Safety First!

100

Name 1 helpful SMART resource

What is The SMART User Guide, Job Aids, E1 Video Tutorials, SMART eLearning, SMARTunit@ouc.com, etc. 

100

What phase does Event Management take place in?

What is phase 2

100

True or False?
Events can be activated for many reasons, not just hurricanes.

What is true

100

Define "People" in SMART

What are individuals working in support of an event. This includes employees, retirees, contractors and mutual aid personnel.

200

True or False?

OUC built the Linton E. Allen Memorial Fountain in the center of Lake Eola Park.

What is true!

200

True or False?

You should try to complete as many of your SMART tasks as possible without considering the order/ flow of an event. 

 

What is false!

You should always follow the event sequence to limit errors in SMART

200

What Unit follows the Mutual Aid Unit in the event management process? 

What is the Onboarding Unit

200

What role do you jump into when an event is activated?

*Hint* the terminology was updated this year

What is a Response Role

200

Define "Mutual Aid"

What are Outside resources contracted to help OUC manage events

300

What Orlando theme park does OUC service?

What is Universal

300

Why should you verify inputted information in SMART?

What is accuracy

300

Try describing what the Mutual Aid Unit does

The Mutual Aid Unit receives information from Mutual Aid, tracks their status, etc. 

300

Who officially activates Events?

What is the ICC

300

Define "Crew"

What are Groups of people working together doing similar activities with common leaders.

400

Name OUC's 3 core pillars that guide its work and reflect its values.

What is customer, employee, community

400

What should you do if you see a mistake or incomplete information in SMART?

What is revise the information

400

Name one piece information that the Mutual Aid Unit receives from Mutual Aid and inputs into SMART.

What is cost, number of people, equipment, etc. 

400

State all 3 event phases in order.

1. Pre-Event Readiness

2. Event Management 

3. Post-Event Reconciliation

400

Define "Unit"

What are smaller specialized teams that live inside of Crews. Units have common leadership, activities, assignments, and more.