If a fire alarm sounds, which TM's should come out and help?
EVERYONE. Wellness, housekeeping, reception, kitchen, etc.
Where should toxic & hazardous items be stored?
In the locked bathroom cabinets, or in the cabinets in the dining room for larger items
What is our mission statement?
Caring people, serving people, improving lives
If you find a resident on the floor, what should you do?
Scenario:
You're feeling sick right before your shift and not sure if you can make it. What do you do?
Our protocol states that you are in charge of finding your own coverage. Call around to see who can cover your shift, then call the MOD if it is after hours. If it is during business hours, report it to your direct leader.
What are residents instructed to do when a fire alarm sounds?
Stay in your room and wait for a TM or fire department to give instructions
What is considered a toxic and dangerous item?
Items that could constitute a danger to the residents of the facility
What's the most you can spend on an MVP without prior approval?
$50
Scenario:
A resident falls and no one was around to see it. What should you do?
Check the resident for injuries, ask them what happened if they are able to communicate, notify the med tech and/or a leader.
Scenario:
A resident falls but there was no injury. How should you contact the MOD? (ex. text or call)
TEXT the MOD to report the incident, and file an incident report
If the fire alarm sounds and you don't see smoke or flames anywhere, what's the first step?
Go to the fire panel (in the copy room)
What are the most common toxic items that are left out?
Toothpaste, lotion, soap, shampoo
Give me a scenario that involves our MVP transparency:
-
What should you always ensure before transferring a resident from a bed or a chair?
That the brakes are locked and the area is clear of obstacles
Scenario:
A resident from AL got the code to the memory care door on the weekend. What should you do?
Call the MOD to report it so that we can change the code IMMEDIATELY
When do we start evacuating residents?
When imminent danger is confirmed
Scenario:
A resident ingested the chemical we use to clean the dining tables, where do you go to find information on that chemical?
Go into the utility closet and look through the SDS sheets
Which resident is allergic to rice?
13
Scenario:
124 sits at 210's table, 210 gets upset when he doesn't move and tries to run him over. Who does it get reported to? And how do you document it?
A med tech or a leader
You go to a residents room and you see them cleaning and throwing stuff out that they don't use anymore. The resident asks if you would like to take something home because they are just going to get rid of it. What do you say?
In the event of an actual fire, which residents are to be evacuated first?
Residents nearest to the fire
What is the first step if you suspect a resident has swallowed a toxic item, like toothpaste or mouthwash?
Name 5 core principles or values
Core Principles: Service, Leadership, Simplicity, Improvement, Stewardship, Attitude, Perseverance
Values: Respect, Integrity, Collaboration, Excellence, Transparency
Scenario:
A resident fell and hit their head but claims they are fine and don't want to go to the hospital. What do you do?
Our protocol states that if a resident hits their head we are REQUIRED to call EMS. They can refuse care, but they have to refuse care through the paramedics, not us.
Scenario:
205 isn't feeling well and ends up at the hospital, 314 comes up to you and is asking if we've heard anything about her and if she is okay. What do you say?
Our protocol states that we are not allowed to give information about one resident to another. This is against HIPAA and is considered a violation.