7-Step Enrollment
What does GCP stand for?
Guest Class Promotion
What is the deal we offer at all times after a guest class?
$50 off membership fee
What are some techniques to use during a skill station to connect with the parents?
Being intentional and personal
During pre-shift what should you do regarding sales?
Check guests and assign them
How many years has My Gym been around?
35
What information do you collect upfront?
Child's name, date of birth, parent's name, phone number and email address
What is the current promotion for new members?
Free membership fee and $19 off first month
How many times do we send a text to a guest?
2
During post-shift what should you do regarding sales?
Talk about the guests who came to class and write notes
Finish this puppet:
Wake up, wake up, little sleepy head
Wake up, its time to get out of bed
So he opened his eyes one sunshiny day
Lo! He was a butterfly and flew away
How many steps of the enrollment process are done by Elise? (Typically)
4
What is the deal for current members?
$19 off camps or PNOs
What do you say to a parent who asks "why your program"?
We offer classes for every milestone from infant to 10 years of age and a variety of activities besides classes (PNOs, Camps, Events, Parties, etc)
What payment forms do we accept?
Visa, Mastercard, Discover, & Cash (with a card on file)
How many parties are currently booked in February
17
How many times should you touch base with a trial during class?
3-4 times
What is a small favor you can do to sign them up?
Waved membership fee
or
Giving them a free week
What do millennial parents value?
Connection and validation
What does the guest receive after they sign-up?
A registration pack, a schedule, a newsletter, and a skill & development sheet
What is the age range for preschool prep?
2.5 to 4.5
What are the 7 Steps?
1. Collect Data 2. Book Guest Class
3. Confirmation Text 4. Casual Conversation
5. Enrollment convo with GCP 6. The Sweetener
7. Follow-up Text
Who was the last person to write on the board?
Elise
How many party themes do we currently offer?
22