My Lindt Rewards

TRUE OR FALSE

300

True or False

You need to be over 16 to sign up for My Lindt Rewards

False

You must be over 18 to sign up for My Lindt Rewards

OVERCOMING CUSTOMER OBJECTIONS

300

How would you overcome this customer objection?

I don't often shop at this location

No worries! You can use you My Lindt Rewards account at any of our Retail stores in Canada or on lindt.ca

ALL THINGS MY LINDT REWARDS

300

This is our My Lindt Rewards transaction penetration rate target

11%

REWARDS FOR MEMBERS

300

List 1 My Lindt Rewards benefit coming in 2025

Member Events

or

Member Services

HOW TO BE SUCCESSFUL

300

When busking the line during peak days, we should be doing this with every customer

Asking if they are signed up for My Lindt Rewards, providing the QR code if they are not or asking them to pull up their member card prior to getting to cash