Settings
Creating
Sharing
100

How can I add a new user to my team?

SHOW US!

100

How can I add a background?

Adding the first word as a keyword 

100

How can I download my video? What format?

mp4

200

What 4 branding options can the admin save?

Watermark, Closing Frame, corporate font, corporate color 

200

I don't like the cartoons, what can I do?

What is your response?

200

How can I get feedback on my videos from non-myss users? 

link, screenshot comments 
300

Am I able to change my email?

Yes, show me where 

300

What is the character limit? 

always tell them 2500 characters (its really 16500

300

How do I put my video in powerpoint? 

Through link or mp4 file

400

What is smart voiceover? and how can I turn it on? 

Show me!

400

What services do the CSM offer?

  • Simplifying your content to convey your message
  • Brainstorming new ways for you to use our tool
  • Arranging your visuals with professional storyboarding techniques (This one is my favorite!)
  • Assisting you with my voice-overs
400

What is the embed code used for? 

Its coding to put on a website or internal intranet 
500

Can I change the admin user? If so how? 

Show me 

500

What if my video needs to be longer than 4 minutes? 

1. simplify

2. video series

3. merge

500

Why would you scorm wrap a video make in myss? 

So that they can track learners through their lms