Consumer Rights
Health care consumers have the right to endure that the receive quality patient care. These rights are listed in a book called...
Patient Care Partnership
Improper, negligent, or unethical conduct that results in injury or loss to a patient
Malpractice
Use of physical force
Physical Abuse
Revealing personal information about a patients is called ____
Invasion of Privacy
This is given to all patients upon admission.
Patient Bill of Rights
a copy of this is given to each person before they are admitted into a skilled care facility
Harming another person by making false statements
Defamation
Isolating a patient without a medical reason
Involuntary Seclusion
What does HIPAA stand for?
Health Insurance Portability and Accountability Act
Who legislated the rights of residents in long term care facilities.
OBRA 1987
A ____ is a situation in which the consumer feels there are grounds for complaint
Grievance
If you threaten to restrain a patient, you may be guilty of ____
Assault
Restraining a patient's movements without authorization
False Imprisonment
List 3 forms of identifiable patient information
Answers may include the following: Paper, photos, audio, emails, texts, medical records, billing records
Coercion
The core element of care which means health care is provided on a continuing bases from admission to discharge and beyond.
Continuity of care
Failure to provide needed care
Negligence
This form of abuse can include causing the patient to feel afraid, threatening to withhold care, or making fun of the patient
Psychological Abuse
Keeping secrets with a patient or an appropriate amount of time with a patient, is an example of a ___
Boundary Violation
PHI stands for
Protected Health Information
These are documents that describe a consumer's wishes fro treatments and end of life care if the person is unable to communicate or make health care decisions
Advance Directives
Touching a person without permission
Battery
Failure to provide necessary care to prevent discomfort, avoid physical harm, or prevent mental anguish
Neglect
List 3 ways you can ensure patient privacy
knock before entering, drawing curtains, not listening to phone calls, leaving when visitors present, not discussing patient info with those not authorized
Not reporting a crime you have witnessed is ___
Aiding and abetting