Care
Operations
Environment
Leadership
COMBO
100

This focuses on residents’ dignity, preferences, and overall satisfaction with daily living.

What is Quality of Life?

100

This financial statement shows assets, liabilities, and equity.

What is a balance sheet?

100

These regulations ensure facilities meet federal participation requirements.

What are CMS regulations?

100

This leadership style focuses on inspiring and motivating employees.

What is transformational leadership?

100

A resident insists on refusing a prescribed medication despite education on risks; the facility must honor this while ensuring this principle is upheld.

What is resident autonomy (right to refuse treatment)?

200

The interdisciplinary team must determine this before allowing a resident to self-administer medications.

What is whether it is safe for the resident?

200

This process identifies, evaluates, and reduces potential risks to residents and staff.

What is risk management?

200

This survey evaluates compliance with federal and state regulations.

What is a state survey (inspection)?

200

This type of conflict resolution seeks a win-win outcome.

What is collaboration?

200

A facility identifies a trend in staff injuries and implements interventions before citations occur; this reflects this proactive operational strategy.

What is risk prevention (proactive risk management)?

300

This role is responsible for oversight of medical care and clinical policies in a facility.

Who is the Medical Director?

300

This HR function ensures employees are competent to perform their duties.

What is training and competency evaluation?

300

This plan outlines procedures for fires, disasters, and emergencies.

What is an emergency preparedness plan?

300

This process ensures the organization is moving toward long-term goals.

What is strategic planning?

300

During a survey, a deficiency is cited with no actual harm but potential for more than minimal harm; this scope/severity level is assigned.

What is Level D or E (no actual harm with potential for more than minimal harm)?

400

These services include physical, occupational, and speech therapy.

What are Ancillary Services?

400

This type of budget starts from zero and justifies all expenses.

What is zero-based budgeting?

400

This type of deficiency indicates immediate risk of serious harm or death.

What is Immediate Jeopardy?

400

This leadership function involves guiding and evaluating employee performance.

What is supervision?

400

An administrator adjusts leadership style based on staff competence and commitment levels; this reflects this leadership theory.

What is situational leadership?

500

This type of care plan is developed with input from multiple disciplines to meet resident needs.

What is an interdisciplinary care plan?

500

This law protects employees from workplace hazards and is enforced federally.

What is OSHA?

500

This document outlines residents’ rights in long-term care facilities.

What is the Resident Bill of Rights?

500

This concept refers to doing the right thing ethically and legally.

What is accountability?

500

A facility’s expenses exceed revenue despite high census; analysis reveals underpriced payer contracts—this financial metric is most directly impacted.

What is operating margin?