Systems
What system do we use to track trailer history?
What is Orbcomm
Where do you go to look up our teams volume goals for the month?
What is PowerBI
Where do we update customer contacts in order to log Dynamics Engagements?
What is Accounts and Locations
What Macro do we use to attach mass spots?
Spot/Accessorial Macro
At what point in the booking should you be attaching a spot?
What is Immediately after it's booked.
When a customer asks for rate on a potential lane, what system do we use?
What do we need extra of in order to become team of the quarter for Q3?
WHAT IS HBJT FREIGHT!!!
What is the Dynamics 365 add in on Email
What is the macro we use to enter comments, set appts, retrieve orders, add trailer, ppln notes, and load info?
What is the macro toolkit
How quickly should we be responding to customer emails?
What is 20 minutes
Where can we see what rates we need attached? 2 part answer
What is CE Dashboard or No rates report from PowerBI
How do we find the amount of loads booked in for the week?
What is PowerBI and Volume Trends
When looking at KPI Dashboard, what tab do we use to see how many engagements are compliance/not compliant?
What is the Engagement tab
Where can you find a freight invoice?
What does ICS Stand for?
What is Integrated Capacity Solutions
Where can you find your accounts award compliance?
What is Dynamics
What is our current HJBL load volume goal for the month of August?
What is 3700
What four ways can you add in an engagement into Dynamics?
What is Email add on, after a call has happened, log a meeting, and you can initiate a call from dynamics.
Where do we go to track a shipment?
What is JB Hunt Home page
What do we use to track Trailer Pools?
What is Yards
What system do we use to see what capacity is open for HJBT, so we can then engage our customers for extra freight?
JBT Capacity
What is our current HJBT load volume goal for the month of August?
What is 3542
Where can you find how many engagements you should be making weekly?
KPI Dashboard
What report in PowerBI do we use to track aging loads?
What is the 3PM Report
As a CER what is the one word that we should be practicing and preaching to reach our goals and create happy customers?
What is solutions