Nacho Huddle Jeopardy

Upsell/RMA

100

What is the only piece of hardware with a different warranty length than every other device?

Handhelds (1 year instead of 2 years)

200

What main piece of hardware is unavailable in the Toast Shop and requires a manual upsell to order?

Meraki routers

300

What are the 2 options for a shipping address on RMA orders?

Restaurant address or a UPS store

400

How long is the grace period for RMA'd devices slightly outside of the warranty window?

10 Days

500

Docusigns are not required for hardware upsells, unless what is included?

A software subscription

Hardware

100

What are the names/types of the 2 different POS terminals we support?

Toast Flex and Elo V series

200

What color LED light on an eDynamo MagTek card reader indicates hardware failure and a need to replace the device?

Orange/Red

300

What are the 2 sizes of Toast Flex terminals we offer? (inches)

14" and 22"

400

What are the names of the 3 different models of card readers as they appear in device setup?

BBPOS Chipper 2x (Toast Tap)

MagTek eDynamo (ELO EMV reader)

BBPOS MSR

500

What are the 2 different brands of scales we offer?

CAS and Brecknell

Toast

100

Who is Toast's CEO?

Aman Narang

200

What city is home to Toast's headquarters?

Boston, MA

300

What is Toast's stock symbol?

TOST

400

What is the phone number for customer care?

[phone]

500

What year was Toast founded?

2011

Holiday

100

What is the name of the lamp used to celebrate Hanukkah?

Menorah

200

What duo recorded popular Christmas song "Last Christmas"?

Wham!

300

Santa Claus is a city in which US state?

Indiana

400

The "Christmas Truce" temporarily stopped fighting during which war?

World War 1, Christmas Day 1914

500

What Christmas song holds the record for best selling single of all time?

White Christmas by Bing Crosby