Promotes physical and emotional well-being
Promoting Physical and Emotional Well-Being
Focuses on persons preferences, goals, and needs
Person-Centered Planning
Using clear, simple language
Effective Communication
Coworker on phone instead of supporting
Address and report if needed
A person refuses medication but understands risks
Respect self-determination and document
Builds respectful relationships
Respect
Supporting persons to make their own choices
Choice-Making
Listening fully and responding thoughtfully
Active Listening
Person supported spends all money at once
Educate but respect choice
A coworker is disrespectful to an person we support
Address and report appropriately
Ensures persons direct their own lives
Self-Determination
Encouraging independence in daily activities
Skill Building
Communicating without words
Nonverbal Communication
Posting person supported on social media without consent
Confidentiality violation
A person wants independence but safety is a concern
Balance dignity of risk with safety
Supports fairness and equal access
Justice, Fairness, and Equity
Respecting cultural background and identity
Cultural Competence
Adjusting communication based on needs
Adaptability
Skipping documentation due to time
Violates integrity and responsibility
Family asks for private information
Maintain confidentiality
Maintaining professional boundaries and accountability
Integrity and Responsibility
Helping person supported set and achieve personal goals
Goal-Oriented Support
Respecting confidentiality when sharing information
Professional Communication Ethics
Staff override person supported
Violates self-determination
Person supported wants to make a risky life choice
Support dignity of risk