One
Money you invest to start your business
Capital
What is A collection of your best work in digital or paper form.
Portfolio
What is Communication cues provided by the movement and the position on the body.
Body Language
What is it when a stylist can rent a booth
Booth rental
What is the employees of all positions in a particular business or company?
Personnel
"Target" that is planned and achieved within scheduled time
Goal
What is The process of scheduling your current guests next appointment prior to them leaving your salon.
Rebooking
What is the attempt to ensure only positive impressions of you are perceived by your guest
Impression management
Partnership
When 2 or more people go together to operate a business
What is marketing?
The use of written verbal and visual communication designed to attracted potential guests to your business
Professional behavior
Ethics
What is A written agreement that once purchased, guarantees that the business is protected in the events of accident and injury, fire, theft and loss of ability to do business.
Insurance
What is a list containing the information of guess who cannot be an appointment on time and or day that they originally requested
Cancellation List
What is the overall evaluation of self worth
Self esteem
What is a resume?
A communication tool that catalogs and summarizes your education employment history and professional
The ongoing, recurring process or activities involved in the running of a business for the purpose of producing income and value
Salon Operation
What is The process of gaining a new guest who was referred to you by an existing guest, usually through a word-of-mouth recommendation.
Guest Referral
What is behaving in a manner appropriate for your business setting
Perfessionalism
What is ticket upgrading
When you add on services also know as upselling
Using ur own words to summarize what you heard the speaker say
Paraphrasing
The action or process of interacting with others to exchange information and develop professional or social contacts
Networking
What is Any formal document that is a signed agreement between two parties and predetermines how certain situations will be handled should they arise.
Written Agreement
What is the process of using verbal and nonverbal signs that show the speaker you are interested in what they are saying
Active Listening
All records that go along with a business that must be organized and maintained to satisfy all federal,state etc. Requirements
Business records
Question that requires more than a few words to answer and is used in an effort to draw out information
Open ended question