Name Changes
Name Formatting
Release of Credits
Aux 30
100

T/F - A name change can be processed as a remarks only PT. 

False 

Named Insured Change Course

100

What is the correct formatting for an "estate of"?

A) Estate of John Brooks

B) Brooks, John, Estate of

C) Estate of Brooks, John

D) John Brooks, Estate of 

B) Brooks, John, Estate of 

Resource: AutoAnswers & PG 140-N05

100

Current named insured: Pennington, Charles

New named insured: Pennington, Charles & Joyce

Is a ROC required? Is an application required? 

No ROC & no application 

Resource: PG 140-R03

100

Current named insured: Pennington, Charles

New named insured: Pennington, Charles & Joyce

Keep or delete Aux 30? 

Keep - Charles is staying as a named insured 

Resource: PG 380-A05 Topic 1


200

What is the reason code for "Named Insured Deceased"? 

Reason 4

Resource: Named Insured Change Course 

200

How should the name be formatted when it includes a title or suffix? 

A) Johnson III, Jacob

B) III Johnson, Jacob

C) Jacob Johnson III

D) Johnson, Jacob III 

D) Johnson, Jacob III

Enter title or suffix after the first name or middle initial 

Resource: AutoAnswers & PG 140-N05

200

Current named insured: Stephens, Trevor

New named insured: Stephens, Grace & Trevor

Grace has been an assigned driver in the household since 2019. No change in company placement. 

Is a ROC required? Is an application required? 

Yes - a ROC is required (change in first named insured) 

No - application not required 

Resource: PG 140-R03

200

Current named insured: Stephens, Trevor

New named insured: Stephens, Grace & Trevor

Keep or delete Aux 30?

Keep - Trevor is staying as a named insured 

Resource: PG 380-A05 Topic 1

300

Current named insured: Acosta, Mallory

New named insured: Lopez, Mallory 

Current S coverage for Acosta, Mallory

A name change is received due to marriage, what other information should be updated? 

Check/update marital statuses, last name, and update S coverage

Resource: Named Insured Change Course & PG 140-C12

300

If a policy is changing to the name of a Limited Liability Company or LLC and a comma is streamed in, should the comma be removed? 

Yes - enter the LLC name without any commas. If a comma is included then the 6030 Business Named Insured Endorsement will not be fabricated on the policy. 


Resource: AutoAnswers & PG 140-N05

300

Current named insured: Jimenez, Enrique 

New named insured: Jimenez, Enrique, Estate of

Is a ROC required? Is an application required? 

No ROC & no application required 

Resource: PG 140-R03

300

Current named insured: Jimenez, Enrique 

New named insured: Jimenez, Enrique, Estate of

Keep or delete Aux 30? 

Keep

Resource: PG 380-A05 Topic 1

400

T/F - If a name change is received along with adding/changing a driver and it is within 60 days of the looksee period then new Underwriting reports should be ordered?

True 

Resource: Named Insured Change Course 

400

A name change PT is received to add a DBA to the policy. How should the name be formatted? 

A) Williams, Meredith and Richards, Gregory DBA Williams Window Cleaning

B) Williams, Meredith and Richards, Gegory and DBA Williams Window Cleaning 

C) DBA Williams Window Cleaning and Williams, Meredith and Richards, Gregory

D) DBA Williams Window Cleaning, Williams, Meredith and Richards, Gregory 

A) Williams, Meredith and Richards, Gregory DBA Williams Window Cleaning 

Resource: PG 140-N05

400

Current named insured: Callahan, Megan & Matthew

New named insured: Callahan Landscaping LLC

Megan & Matthew are the owners.

Is a ROC required? Is an application required?

Yes - ROC required 

No - application not required

Resource: PG 140-R03

400

Current named insured: Torres, James

New named insured: Torres, Cassie

Cassie is James's daughter.

Keep or delete the Aux 30?

Delete

Resource: PG 380-A05 Topic 1

500

A PT is received for a name change with remarks requesting to apply the name change to 3 other policies in the household. Should you apply the name change to the additional policies? 

No - If name changes are needed on the remaining policies in the household, the agent needs to submit a separate request for each policy. 

Resource: Named Insured Change Course 

500

A name change is received include the named insured and a trust, but the names do not fit on the N&A fields. How would you handle? 

Add the trust on the 7.69 screen: Additional Named Insured - XXXXXX (XXXXX as the extended name). 

Resource: PG 140-N05

500

Current named insured: Torres, James

New named insured: Torres, Cassie

Cassie is being added to the household along with the name change. 

Is a ROC required? Is an application required? 

Yes - both a ROC and an application are required because Cassie was not previously rated in the household. 

Resource: PG 140-R03

500

Current named insured: Callahan, Megan

New named insured: Megan Callahan Trust 

Keep or delete the Aux 30?

Delete 

Resource: PG 380-A05 Topic 1