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I hear a sound coming from my Portal+. Is that normal?
Portal is making a strange sound
Is it normal for my Portal to be warm? I can’t even touch it.
Portal is hot to the touch
It says here that I’m not connected to the internet.
Connecting Your Portal
I can’t hear anything from the Bluetooth speaker that I’ve connected to my Portal+.
Bluetooth audio is not working
I can’t hear anything from my Portal+ even though I’ve increased its volume.
Volume control not working
Portal+ doesn’t respond when I give it the Wake command but it responds to my sister when she does it.
Portal doesn't understand me
The images on the screen look blocky!
Image is pixelating or freezing
I can’t sync my Portal+ with my Facebook profile.
Activation/Syncing is not working
My Portal’s display won’t shut down.
Display won’t go into screen off mode
I can’t hear anything when I’m using Spotify.
Volume, Sound, microphone not working in Apps
I keep tapping on the screen but it’s not responding.
Touchscreen is not working properly
What can I do to clean my Portal+’s screen? There are so many smudges
How to clean your display
I can’t finish a call because my Portal+ keeps cutting them.
Connectivity is weak or keeps dropping
I can’t make the sound on my Portal+ louder.
No Sound or Poor Audio from Portal
I can’t open any apps
Apps are not working
I can’t seem to turn my Portal+ off
Portal won’t turn off
I can hear the person I’m speaking to in a conference, but they can’t seem to hear me
Volume, Sound, microphone not working for Video
Does the Portal+ have a power saving feature where it turns off without you asking it to? Mine does it all the time!
Portal randomly turns off
Whenever I’m in a conference, I can see the person I’m talking to, but they can’t see me.
Video Issues During Calls
Command functions for alarms,timer,time and weather.
Portal and Alexa assistants and commands
I can’t seem to find my network’s name on the list of networks that my Portal+ can connect to.
Portal can't find my Wi-Fi SSID or Bluetooth
Portal+ can’t seem to see me while I’m on a video call. It’s like it doesn’t recognize me.
Smart Camera Doesn't Follow or Zoom
I can’t connect my Bluetooth speakers to my Portal+.
Portal can't find my Wi-Fi SSID or Bluetooth
The person I was in a conference with seemed out of focus.
Image is pixelating or freezing
How do I get the news, hear a podcast, or have a book read to me?
Navigating Your Portal