Block Transfer
Tape Transfer
DBDU Tool
Repapering
BETA
100

How soon will accounts start to appear in Clientworks?

What is as little as one week after the process begins depending on sponsor

100

Will assets be available when the conversion goes live?

What is no, it will take a few days before assets come over

100

Where in CW would an advisor find the DBDU tool?

What is Menu > Tools > DBDU

100

What happens if advisory accounts do not get repapered in time?

What is they will be deactivated

100

Where in BETA will I find the SECT code?

What is DAML

200

Which accounts will not come over on the block?

What is EPS, Foreign accounts, TAMP accounts

200

What information is coming over on the tape?

What is CIP + KYC data

200

How long does it take for an advisor to see their account has been updated to outside investment?

What is an overnight cycle

200
How would an advisor restage a request?

What is cancel existing and create another request

200

How long does it take for changes to appear in CW if I am updating a DAML record?

What is overnight processing

300

What is being requested at the sponsor during the block process?

What is adding LPL as BD

300

How will a foreign account come over?

What is new account + foreign account paperwork + F2

300

How will I update my 401K account to an outside investment account?

What is use the convert account tool or forms 

300

If an error appears saying "name should not contain numbers or special characters" where in BETA will I look?

What is DAML and MDRO

300
Once submitted in the DBDU tool, where in BETA will a line item appear?

What is AIRE

400

What is required if a sponsor rejects LPL's request to update BD?

What is a new account + F21

400

If an account does not come over on the tape, what are my options?

What is new account + F2

400
When ready to submit, which option should the advisor choose first?

What is "submit CIP DATA for dormant account"

400

Where does primary account holder info feed from in Clientworks?

What is Client profile

400

Which screens will be blank before submitting in the DBDU tool?

What is DOCA and DAML

500

What can advisors do if they do not want to wait for the block process?

What is open a new account + network 

500

Will collateral accounts come over? If so, what will the advisor need to do?

What is yes, if they are an affiliated lender; advisor needs to repaper + use collateral form

500

What happens if an account is not completed on time?

What is the rep will be removed on the account

500

What resource can be used to research conversion related issues?

What is the OCI smartsheet

500

If I do not see the option to convert account, what will I add in BETA?

What is regcode