Advanced Pest ID
Beetle that leaves chalky frass
What is a Powderpost Beetle
Level of service required to all clients
What is World Class
This core NaturZone value means we do what’s right for the customer, not what’s most convenient for us personally—even if it means leaving a dollar on the table.
What is Integrity?
(Or also accepted: "What is doing what’s right for the customer, not what’s convenient?")
Blocking holes to prevent pests
What is exclusion
Always do this before treatment
What is inspect
Pest with violin marking
What is a Recluse
Employees must respond to client requests with this urgency
What is immediate or promptly
NaturZone was originally founded in 1988 with this innovative concept that was laughed at by many in the pest control industry
What is green pest control?
Reducing food, water, and shelter
What is prevention
Prevent bait contamination using this
What is separation
Ant that nests in foam insulation
What are Crazy Ants
Use of phones while doing this is prohibited
What is driving
NaturZone achieves over 95% client retention each year by consistently outworking the competition and using this signature philosophy.
What is “Yes is the answer, what is the question?
Glue boards are used for this IPM step
What is monitoring
Must be worn when applying pesticides overhead
What is a face shield
Shiny roach found in bathrooms
What is an Oriental Roach
The Admin Team will only guarantee or promise service times when
What is client calls back into the office after policy time expires
After working at NaturZone for over ten years, how many hours of PTO does an employee accrue annually
168
Threshold that triggers a response
What is an action
PPE stands for this
What is Personal Protective Equipment
Insect commonly mistaken for termite swarmer's
What is a Carpenter Ant
If you can’t respond to a client promptly, you must do this
What is inform your supervisor
Who is prohibited from riding in NaturZone vehicles besides NaturZone employees?
Nonemployees
Using living organisms to control pests
What is biocontrol
Used to verify hours worked
What is a timecard or time record