IT Processes
NAU General Knowledge
Campus Knowledge
IT Lingo
NAU Applications
100
This is the first step in any New User Setup
What is look up the potential username in CampusVue?
100
It happened in 1941
What is the year NAU was founded?
100
It is the longest running campus (oldest) in the company
What is the Rapid City campus?
100
Edge, Safari, Firefox, Chrome, and Opera
What are some examples of web browsers?
100
It is the website that allows staff access to their applications remotely
200
It is the team which is the first line of support for student questions and issues
What is the Uservices (University Services) group?
200
Quality higher education in a caring and supportive environment.
What is the motto of NAU?
200
It is the physical campus with the largest number of students
What is RGC?
200
It is the company that provides Internet Connectivity for a fee.
What is an ISP? (Internet Service Provider)
200
They are the company that processes the Time Card for NAU
What is ADP?
300
It is the status that a help desk ticket should be placed in when moved to another team for assistance or solution once initial troubleshooting has been done and comment added.
What is Escalated Status?
300
It happened in 1997
What is the year the university name was changed to National American University?
300
It is the campus that is furthest west geographically.
What is the Albuquerque West campus?
300
It is software that is intended to damage or disable computers and computer systems.
What is Malware?
300
It is the complete Student Information System, which includes schedules, communication, and financials.
What is CampusVue?
400
It requires the information to be entered in Great Plains and Active Directory, and then wait a day for synchronization
What is logging into the ADP timecard function? (or employee ID)
400
Name at least 5 of our Cabinet members
Who are: Anthony De Angelis, Dr. Paxton, Dr. Heflin, Holly Mudlin, Joe Sallustio, Dr. Roueche, John Woolsey, Dr. Priddy, Michael Johnson, Michael Trump, Paul Sedlacek, Dr. Shape, and Dr. Herseth
400
It is the most Isolated campus geographically.
What is Indianapolis?
400
It is the term that includes products, services and platforms that allow businesses and other users to access computing resources that are delivered to them over the Internet or other networks.
What is Cloud Computing?
400
It is the electronic filing system for documents.
What is ImageNow?
500
It is the place for people to get the latest updates on issues, outages and tips regarding IT
What is the Everything IT Chatter feed?
500
It is the parent Corporation of National American University. Bonus (how did it get it's name?)
What is Dlorah, Inc Dlorah = Harold spelled backward (for Harold D Buckingham)
500
These are our two Teach-Out campuses
What are San Antonio-TX & Aurora-CO? (or Career Point College & Westwood College)
500
This is the set of tools or products created to help people with disabilities in order for them to work efficiently and productively.
What is Adaptive Technology? (Assistive technology assists in using existing technology)
500
It is the preferred provider and format for video conference meetings and Synchronous Learning
What is the Zoom platform