Curam
This case type is created when you use the Application Wizard
The Application Case
You must be this age to receive the OAS pension
65
How many call attempts should you make before sending a client letter?
At least 2 attempts, at different times of the day
Voluntary tax withhold
The first step of the five step decision making process is known as what?
These case types are created when you authorize the OAS benefit
The Integrated Case and the Product delivery case
Name the 2 application related eligibility requirements
You must apply, it must be on a valid form/valid application (signed)
What is the most common letter you will have to send in CCT?
Request for missing information ISS 8583 (will also accept nats 583)
Voluntary deferral
If you cannot move forward with a decision, this means you have to stop at which steps?
What must you ensure you do in order to be able to authorize an OAS Application in Curam?
Validate and resolve any evidence issues, perform a check eligibility before authorizing.
Specifically, how does an applicant meet the legal status eligibility requirement?
You must have valid legal status (lawfully in Canada) on the day before the date your application is approved
Curam will automatically send what type of letter?
Award letter
The voluntary deferral came into force on what date?
July 2013
Step 3- Analyze
This is the name of the folder that consolidates all evidence for one or more programs
The Integrated Case
Name the minimum residence requirement for a domestic pension?
you must have resided in Canada for a minimum of 10 years
If you have to deny an OAS application, what letter do you need to send to the client (after confirming there is no existing ISSA)
ISS 0110
What percentage can someone actuarily accrue every month they delay receiving their OAS pension past age 65?
0.6%
Which step includes adding a note onto ITRDS?
Step 4 decide
You can change a clients identification information (sin, first and last name) by using this
Change Identification Information wizard
What residence rules can you adjudicate if you are trained in OAS Basic (NC-01)?
40 year rule and partial rule
What should every decision letter include at the end?
Updated Reconsideration rights
What is the maximum age or months someone can defer their OAS Pension?
age 70 or 60 months
Step 5 Implement